Julia Astakhova - Wznawianie IT engineer

September 2019 – Now PJSC Sberbank Position: Lead Development Engineer, Customer Care Division, IT Department October 2011 – September 2019 VTB Bank (public joint-stock company) Position: Chief Engineer, Software Deployment & Support Division, IT Department Chief Engineer, Division of Investment Business Automatization, IT Department Expert, Division of Investment Business Automatization, IT Department Expert, Division of Information Services Support, IT Department Expert, Division of Corporate Business Application Support, IT Department March 2011 – August 2011 The Pension Fund of the Russian Federation Position: Leading expert, Automatization Division September 2010 – January 2011 JSC "First Processing Bank" ( subsequently renamed as JSC "QIWI Bank") Position: Programmer, Banking System Division, Department of Banking Technology August 2008 – June 2010 PJSC "Joint-Stock Commercial Bank "Primorye” Position: Database Administrator, Banking Software Division

2008 Far East Federal University Information Systems at the Economic field, Master Degree (MA Equivalent) 2014 Namseoul University (NSU) Korean Language Certificates: 2019, EF English First School in Tverskaya, EF Level 12 - UPPER INTERMEDIATE - CEFR Level B2 2019, RDTEKH Training Center, O12cAPLS Oracle Database 12c R2: Advanced PL/SQL 2017, Computer Training Center «Specialist» at Bauman Moscow State Technical University, Oracle Database 11g: SQL tuning 2017, Computer Training Center «Specialist» at Bauman Moscow State Technical University, M10972B: Microsoft IIS Web Server administration 2015, MS Trainer Consulting Company, Microsoft Excel. Formulas and functions 2014, Computer Training Center «Specialist» at Bauman Moscow State Technical University, Oracle 11g. Database Administration. Part I 2014, Computer Training Center «Specialist» at Bauman Moscow State Technical University, Oracle 11g. Database Administration. Part II 2014, Computer Training Center «Specialist» at Bauman Moscow State Technical University, Oracle 11g. Performance Tuning 2014, Korean Culture Center in Moscow, Korean Language. Level K3-2 2014, Namseoul Institute of International Culture & Exchange Chair, Korean Language & Culture

10 years of experience supporting bank software 10 years of experience in Windows Systems Engineering/Administration/Help Desk Experienced in Microsoft environments of 9000 end users Strong technical prowess, including understanding of algorithms, systems architecture Expertise in feature definition, design and feasibility Identify and automate repeatable manual tasks Identify recurring problems and build solutions to automate and remediate the issues Monitoring and managing the reports/SLAs of dev work and documentation is maintained 8 years of experience supporting applications on UNIX/LINUX operating Has experience supporting with 20-30 banking business applications/systems Experience 1st & 2nd level support Basic experience with managing Active Directory Knowledge of Desktop applications; Windows 7/8/10; Server 2008R2/2012R2 Virtualization experience with VMware Experience with Oracle 8i, 9i, 10g, 11g, 12c in a UNIX\LINUX environment Extended knowledge and experience with SQL Server database, back-ups, recoveries, etc.

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Functional skill areas: Automating application deployments with TeamCity (AutoMate 10) Logs analyzing and querying (Elasticsearch, Kibana) Log parsing using Log Parser Studio DB experience (Oracle, MS SQL, MySQL) Basic skill in DB2 databases Oracle с MQ: MGW, PG4MQ Oracle DB skill areas: SQL queries performance tuning Shrink and compress tables/indexes DB wait events (locks, tx-locks, mutex, latch, etc.) analyzing Analyzing and reclaiming free space in tablespaces Index usage monitoring Finding unusable DB objects Analyzing query execution plan Session tracing Evaluating DB performance coefficients Detail analyzing sql query execution using Oracle Enterprise Manager Diagnosing problem points based on ASH and AWR reports Monitoring and performance statistic setting SQL tuning using SQL Tuning Advisor Building sql profiles and baselines