Elena Verialova - CV Продавец консультант

Work experience of 12 years and 3 months November 2021 — October 2022 1 year Christian Dior Couture sales assistant Customer service, advising customers on the properties and quality of goods, their purpose, rules of use and care, operational terms, calculation of the final purchase price, its packaging, exchange of goods; Working with the cash register, maintaining cash reports. Taking proper measures to resolve any conflict situations; Informing the company's management about inconsistencies, shortcomings or deficiencies in customer service, taking the necessary measures to eliminate them; Good knowledge of your regular customers; The ability to offer an alternative product to replace the missing one. October 2020 — August 2021 11 months Louis Vuitton sales assistant Customer service, advising customers on the properties and quality of goods, their purpose, rules of use and care, operational terms, calculation of the final purchase price, its packaging, exchange of goods; Working with the cash register, maintaining cash reports. Taking proper measures to resolve any conflict situations; Informing the company's management about inconsistencies, shortcomings or deficiencies in customer service, taking the necessary measures to eliminate them; Good knowledge of your regular customers; The ability to offer an alternative product to replace the missing one. January 2019 — October 2020 1 year 10 months AO L’Oréal Seller consultant of luxury decorative cosmetics Work with LUX segment clients in central GUM and TSUM stores. Working with the existing customer base, as well as its expansion Active sales Possession of sales techniques Maintaining sales reporting Control of the availability of products at the point of sale June 2010 — January 2019 8 years 8 months Ankor HR Solutions LLC Seller consultant of luxury decorative cosmetics Customer service, advising customers on the properties and quality of goods, their purpose, rules of use and care, operational terms, calculation of the final purchase price, its packaging, exchange of goods; Taking proper measures to resolve any conflict situations; Informing the company's management about inconsistencies, shortcomings or deficiencies in customer service, taking the necessary measures to eliminate them; Good knowledge of your regular customers; The ability to offer an alternative product to replace the missing one. Drawing up requests for goods that the buyer asks to add to the assortment; Knowledge of the approximate date of the next delivery of the goods.

Secondary special education

Ms Excel,Ms outlook,Sales skills,business etiquette,active sales,teamwork,business correspondence,training

Английский

More than 12 years of experience in sales, with a great desire to develop in the company and gain new skills. Possession of sales techniques, conflict resolution. Sociable, stress-resistant to any situation, the ability to work well in a team