Doświadczenie w pracy:
IT Service Specialist
Smart Solutions Group · Full-time
Apr 2021 - Present · 2 years
Baki, Azerbaijan
Help Desk Specialist
LANDAU School · Full-time
Oct 2020 - Apr 2021 · 7 months
Baku, Azerbaijan
Help Desk Specialist
Ateshgah Insurance Company · Internship
Aug 2020 - Oct 2020 · 3 months
Baku, Azerbaijan
Help Desk Specialist
Ganjlik Sanatorium · Full-time
Sep 2015 - Jul 2016 · 11 months
Baki, Azerbaijan
Edukacja:
National Aviation Academy
Bachelor's degree, Instrumentation engineer (Aerocosmic faculty)
2013 - 2017
Instrumentation Engineering covers all matters related to development of variety of measuring devices.
Responsible for Planning, Installing, Monitoring and Maintaining control systems and machinery within manufacturing
environments.
Including, but not limited to:
1) Healthcare;
2) Transportation;
3) Construction;
4) Industrial Enterprises
The list of subjects to be considered fundamental in relevant field of expertise:
- Computer Science in Instrumentation;
- СAD Systems;
- The Principles of Microprocessor Technology;
- Microelectronics Technology;
- Aviation Devices and Electronic Components;
- Information Measurement Systems;
- Principles of Instrumentation Technology;
- Physical Methods of Сontrol.
Umiejętności zawodowe i inne:
As a seasoned technical professional with over 4 years of experience in Windows and Linux-based OS families Server and Desktop support and administration, I am confident in my abilities.
My technical expertise includes a strong background in Active Directory management, network appliances configuration, VoIP, and the HTML\CSS stack. Additionally, I have experience supporting enterprise business with 250+ users, troubleshooting via phone, e-mail, screen sharing, and other remote methods. My customer-oriented approach to technical support ensures that I am always focused on providing exceptional service to the end-user, with a goal of ensuring minimal downtime and maximum productivity.
In my previous roles, I have been praised for my ability to quickly troubleshoot and resolve technical issues, often exceeding client expectations.
Umiejętności językowe:
Английский
Dodatkowo:
Self-driven IT Specialist, inquisitive towards all the new concepts that modern technology has to offer.
Experienced in Desktop and Server support and administration of Windows and Linux environments, installation, configuration and maintenance of computing and network hardware.
