Doświadczenie zawodowe:
2007-03 - 2007-03
2020-04 - Current
Freelance Recruiter; Owner of Recruitment Agency
EL Partners, Moscow
Search and selection of personnel:
- Full cycle recruitment of senior, middle management and line staff (IT, manufacturing, sales, restaurants, etc.).
- Working with a large number of vacancies simultaneously, as well as with mass recruitment.
- Drawing up qualification portraits of specialists (competencies/education, experience, personal and business qualities), development of competence model for assessment by interview method.
- Development of motivation package, introduction of grades.
- Creation of a training system.
Today I still have two recruiters working under my supervision. Supervising their work takes me two or three hours a week, so I am open to new interesting job offers.
2007-03 - 2007-03
2015-01 - 2020-04
HR Manager; HR Director
Receptor Café Chain, Moscow
• Motivated employees through special events, incentive programs, and constructive feedback.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Guided leaders and employees on company policies, programs, benefits and salary administration.
• Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
• Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
• Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Profiled candidates, posted job openings, searched for employees, interviewed job applicants, and completed all related documentation.
Progress:
- Implementation of the menu learning system by mnemonics, creation of all related training materials (the technique allows you to learn 70 dishes with a colorful description verbatim in 5-7 days);
• Developed focused training programs, leadership pipeline and succession plans.
• Organized and led staff orientation programs and training to promote collaboration.
- High level of loyalty of the company's employees (8 on the eNPS scale);
- High level of service on the network (the average rating of secret guests on the network is 90-95%);
The company was forced to close five of the six restaurants due to the economic situation caused by the pandemic.
Because of the lockdown, I decided to switch to working as a freelance recruiter online, a few months later I registered as a sole proprietor, hired two recruiters and founded a recruitment agency.
2007-03 - 2007-03
2013-06 - 2014-12
Manager
Cafe Receptor, Moscow
• Maintained professional, organized, and safe environment for employees and customers.
• Maximized performance by monitoring daily activities and sales, mentored team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Managed and motivated employees to be productive and engaged in work.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Established team priorities, maintained schedules and monitored performance.
• Trained personnel and enforced participation in exercises focused on developing key skills.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
The team under my leadership was recognized as the most productive according to the results of the year, and the owners offered me to take additional courses and take the position of HR manager of a restaurant chain.
2007-03 - 2007-03
2012-03 - 2013-05
Manager
Berliner Restaurant, Moscow
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Reconciled cash and credit card transactions to maintain accurate records.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Correctly calculated inventory and ordered appropriate supplies.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Edukacja:
2007-03 - 2007-03
1996-09 - 2006-06
High School Diploma
Public School No. 6 - Dimitrovgrad, Russia
2007-03 - 2007-03
2006-09 - 2009-04
Third Year, Incomplete Higher Education.: Management of Organization And Administration
Modern Humanitarian Academy - Moscow, Russia
2007-03 - 2007-03
2015-01 - 2015-03
Course: HR Analytics And Human Capital Development
SRC Business School - Moscow, Russia
2007-03 - 2007-03
2017-02 - 2017-04
Course: Recruitment, Headhunting
SRC Business School - Moscow, Russia
2007-03 - 2007-03
2017-06 - 2017-06
Seminar: Recruitment
Hurma Recruitment - Moscow, Russia
2007-03 - 2007-03
2018-09 - 2023-11
Course: Coaching in Management
Hurma Recruitment - Moscow, Russia
Umiejętności zawodowe i inne:
- Global recruitment
- Business requirements understanding
- Candidate pipeline management
- Full cycle recruiting
- Recruitment strategies
- IT market understanding
- Talent management
- Employee handbook development
- Administrative skills
- New hire orientations
- Assessments and qualifications
- Team Building
- Training and mentoring
- Multitasking Abilities
- HR processes
- Benefits and compensation management
- Coaching leadership
- Strategic planning
- Staff Management
- Coaching and mentoring
Dodatkowo:
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.