Ilya Crystal - Резюме Business consultant-trainer, Project and Quality Manager

• Professional with extensive experience in operational activities, consulting and training of automotive industry in Russia, 7 years in New Zealand and a year in Australia (15 years as a Manager, 7 years as a Business consultant-trainer, 5 years as Project and Quality Manager in Volkswagen Group)

- Vehicle Building University
Master Degree Automotive Engineering – majoring in engineering & automobile business
- VOLKSWAGEN Group (including Audi)
Qualified Manager
Coach Service processes

• Expert conceptual systems approach to productive business development, including synchronizing key indicators with staff motivation to increase company profits and customer loyalty.
• Field projects and training programs: Porsche, Audi, Volkswagen, BMW, Land Rover, Jaguar, IVECO, Nissan, RENAULT, Hyundai, Subaru, Kia, Mazda, Fiat, Chrysler, Mercedes, Haval, Ford.

Angielski

Citizen of Russian Federation and New Zealand
• Expert conceptual systems approach to productive business development, including synchronizing key indicators with staff motivation to increase company profits and customer loyalty.
• Nationally award-winning "Best manager of mark Volkswagen".
• Experience finding of organizational and administrative ways for increase profit without big investments.
• Good level computer skills including Excel, Word and PowerPoint.