Doświadczenie zawodowe:
1. Call Centre Operator
6/2017 - 12/2017
Professional skills and responsibilities:
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and fast - paced atmosphere.
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Effective in building relationships with cold client Base
Comprehensive customer support with: company information presentation, company promo services, discounts actions, tariffs, fulfillment of external callings, sales over the phone calls
2. Shop Administrator, Sales Manager, system administrator
21/09/2018 - 30/04/2021
Automobile Technical Service Center “Japan” , PPI LevchencoO.P
Professional skills and responsibilities:
1 Site Service Support for japan.ks.ua
2 Loading of Price lists
3 working in 1C environment dealing with financial statements (debit\credit reports, revenues, excesses, balance sheets accordingly providers invoices, revision.
4 Main Server Maintenance, adjustments
5.Purchase of Goods
6.Auto Parts Sales
7. Inventory
8. Choosing and selling parts on the base of « EMEX« , « Lana « , « Mazda epc2 « , « TECDOC « , « FPS « , « TOYOTA EPC « , « MITSUBISHI « , « AVTO.PRO «
9. Communication with customers and finding out clues and compromises to avoid conflicts
10. Accepting inner calls
· 11. Giving brand consultations, information about product availability and tracking of delivery terms.
3.
IT company
1.Spare Parts Finder
Working with databases,
3.Work in Excel Tables
4. Uploading information on the website
5. Creating pictures
6 video montage
7.smm planner (Instagram+facebook posts)
Edukacja:
1 ) Junior Specialist in Computer Programming, Kherson Polytechnic College(9/2015 - 6/2019,
2 ) Bachelor of Sience, not accomplished, faculty of Computer Science, Kherson Polytechnic College 9/2019 - 6/2020
3) Bachelor of Sience, not accomplished, faculty of Computer Science, NATIONAL UNIVERSITY INSTITUTE OF shipbuilding ADMIRALA MAKAROVA 9/2021-7/2023
Had been improving practical skills during the studying and got good feedback from the employer
Umiejętności zawodowe i inne:
Professional skills
Experienced user Windows Environment, MS Office applications(Excell Word ) , work with Browsers (Opera,Mozilla,Firefox ) , Text and Graphical Processors (Word, Word Pad, Power Point )
Languages:
English - B2
Ukrainian - native
Russian - native
Dodatkowo:
Additional Certifications
Driving license B category
Hobby
Ableton, lyrics, photo.
Additional information:
I like developing my individual and professional skills, ready to learn, oriented for long-term working relationship. I’m easy going sociable person. I value people and appreciate working with professionals.