Doświadczenie w pracy:
Специалист службы поддержки клиентов
Edukacja:
Russian-Armenian Universit
Umiejętności zawodowe i inne:
Customer service & conflict resolution
KYC procedure implementation
Knowledge base actualization &
automation (Zendesk Support)
Client request optimization using OpenAI &
Zendesk Assistant
B2B/B2C client onboarding
Teamwork & leadership
MS Office & Google Workspace & basic CRM
Dodatkowo:
English C1
Russian C2
German A2
Turkish A1
