Doświadczenie zawodowe:
Специалист службы поддержки клиентов
Edukacja:
Russian-Armenian Universit
Umiejętności zawodowe i inne:
Customer service & conflict resolution, KYC procedure implementation, Knowledge base actualization &, automation (Zendesk Support), Client request optimization using OpenAI &, Zendesk Assistant, B2B/B2C client onboarding, Teamwork & leadership, MS Office & Google Workspace & basic CRM
Dodatkowo:
English C1
Russian C2
German A2
Turkish A1
