Doświadczenie w pracy:
Receptionist – Hestia Hotel, Tallinn (10 months)
- Check-in/out, reservations, guest service, upselling, Opera & Fidelio
Receptionist Intern – Telegraf Hotel, Tallinn (2022)
- Guest service, bookings, SPA reservations, city guidance
Kitchen Porter – Kviknes Hotel, Norway (2 seasons, 8.5 months each) - Kitchen maintenance, dishwashing, food prep support
Manager / Sales Assistant – SNAPE OÜ, Tallinn (2022–2023)
- Sales, customer service, inventory, staff training, cash handling
Cook Assistant – SÖE Restaurant, Tallinn (2021) - Food prep, hygiene, kitchen support
Barista – McDonald's McCafé, Tallinn
- Beverage preparation and customer service
Edukacja:
Tallinna Teeninduskool (TEKO) – Hotel Business & Tourism (Completed) Secondary Education – Completed
Umiejętności zawodowe i inne:
Customer Service, Upselling & Upgrading, Opera PMS & Fidelio, Excel & Word, Multitasking, Problem Solving, Inventory Management, Team Coordination
Dodatkowo:
Motivated hospitality professional with experience in hotels, restaurants, retail, and international seasonal work. Strong communication skills, upselling experience, and ability to work under pressure. Reliable, fast learner and team player.
