Umiejętności zawodowe i inne:
Copywriting & content writing — social media, websites, landing pages, email marketing, product launches
• Customer support — chat, email, and marketplace channels; complaint handling and de-escalation
• Editing, rewriting, and simplifying technical/product information for a general audience
• Presentations, messaging frameworks, and naming
• English: B2 (written B2–C1, conversational B1–B2); Russian: native
Dodatkowo:
Content writer and customer support specialist with 10+ years of freelance copywriting experience
and 3+ years handling customer communication for consumer brands. Skilled at turning complex product details into clear,
friendly messaging and at resolving customer issues with empathy and precision. Comfortable working across chat, email,
marketplace reviews, and social channels. Looking for a remote role in content, communications, or customer support.
