Doświadczenie w pracy:
June 2025 to May 2026
Pre-Arrival Specialist
All Seasons Resort Lodging-Park City, Utah
As a Pre-Arrival Specialist I assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Main duties:
• Create, maintain, and update the pre-arrival templates and Owner communications.
• Coordinate with other departments to conduct routine maintenance.
• Reply to all emails/calls within the specified time frame.
• Correspond with guests regarding villa location and other special requests.
Communicate special requests to other departments and/or VIP amenities.
October 2024 – May 2025
Front Desk Representative
Grand Hyatt Deer Valley, Park City
Main duties
• Responsible for the guest registration process and communication of hotel services and promotions.
• Processing forms of payment and responding to guest inquires.
• Managing front desk operations
• Greeting and assisting guests, answering phones, and directing calls
• Checking in members and guests to ensure planned use of the facilities
• Registering residents for special events and collecting payment; review VIP Arrivals, upsell opportunities, review Site/Media/ Group visits and event information
• Assisting the managers with an array of administrative duties
• Enforcing policies and procedures
July 2024 – October 2024
Front Desk Agent
Sheraton, Park City
Main duties:
• Welcome customers and guests in a warm and friendly manner. Ascertain their purchasing needs
• Assist customers with appropriate follow-up as necessary
• Business operations
• Collect payments by accepting cash, check, or charge payments from customers;
• Verify credit acceptance by reviewing and recording customer information and operating credit card authorization systems.
• Monitor lobby and work area determine customer flow
• Facilitate correspondence with customers
• Act as the site liaison for the services and sales center
• Work collaboratively with other staff, managers, and resources
Dec-2017 – July 2024
Senior IT Recruiter
AWWCOR, Inc., USA (Remote)
• Recruiting management control in accordance with the client's requests and cooperation with the client as for recruiting processes (candidates presenting, provision of additional information about candidates, interview follow- up, feedback reporting, task prioritizing, progress monitoring, relevant data collection and processing, team assistance in solving all uncommon issues, related to candidates' data processing); - Mentoring, development and promotion of employees; - Constant performance control of assigned tasks and plans; - Definition of long and short- range requirements for internal recruiting team resources; - Presentation of job offers, offer negotiations with candidates
Nov-2015 to Mar-2018 Document Controller
Hargreaves Ductwork Ltd., Ukraine-UK
• Manage electronic document management system as well as hard copy records on as per company system; • Maintain and examine files to release drawings, and engineering documents to manufacturing and other operating departments; • Ensure all documentation is controlled in accordance with the company's procedures for document control; • Process, control and administer incoming and outgoing documents (correspondences, submittals, transmittals, specifications, procedures, drawings, etc.). • Upload and distribute documents to relevant parties in accordance with the document distribution matrix workflow; • Maintain and update logs to ensure accurate status of submissions; • Prepare necessary data reports for various parties in a timely and accurate manner; • Manage and monitor the use of various form set ups among team members; • Coordinate with consultants and contractors to send and receive various reports, drawings, submittals and other outstanding issues;
Jul-2008 to Jan-2018
Management assistance: Arch Construction, Safety, Systems&Engineering, Quality, Documents Control
NOVARKA (JV VINCI Construction Grands Projets, Bouygues TP), Ukraine-France
- Closely cooperate with other departments to ensure a smooth transfer of administrative information when required;
- Organize the workflow for all the documents signatures; - Participate in any meeting required during working hours on-site or elsewhere. ; - Translation of documents, letters, procedures and norms and any other document required for the work; translation during meetings with the client, the employer, local authorities, internal discussions and meetings as well as any other administration or organization that Novarka required to exchange with; - Organisation of document distribution internally and records of all department letters and memos; responsible for minutes of meeting preparation and distribution, administrative and technical documents filing, time sheets follow up and transmission to the HR department; - Registration of documents on access to ChNPP construction site and to the Exclusion zone; - Registration of documents (Property passes) on material items importation and exportation to
ChNPP construction site. - Manage electronic document management system as well as hard copy records; - Maintain and examine files to release drawings and engineering documents to manufacturing and other operating departments; - Process, control and administer incoming and outgoing documents (correspondences, submittals, transmittals, specifications, procedures, drawings, etc.); - Prepare necessary data reports, - Manage and monitor the use of various form setups among team members; - Coordinate with consultants and contractors to send and receive various reports, drawings, submittals and other outstanding issues;
Jul-2007 to Mar-2009 Assistant Interpreter
NUKEM Technologies GmbH, SSE Chernobyl Nuclear Power Plant, Ukraine-Germany
- Translation of documentation; Interpretation at daily meetings and negotiations; - Dealing with daily correspondence and mail; Telephone communications; - Registration of documents on access to SSE Chernobyl Nuclear Power Plant construction site and to the Exclusion zone; - Registration of documents (Property passes) on material items importation and exportation to SSE Chernobyl Nuclear Power Plant construction site.
Dec-2006 to Jul-2007
Chief secretary. Interpreter
Limited Company «KRONPAK», Ukraine
- Dealing with daily correspondence and mail; registration of documents; keeping on documentation and correspondence, telephone communications; - Translation of documentation.
Feb-2001 to May-2005 Chief secretary. Translator
Close corporation “LiV Elektra Slavutich”, daughter enterprise “LiV ELEKTROSLAV, Ukraine
- Dealing with daily correspondence and mail; registration of documents; - Keeping on documentation and correspondence, telephone communications; - Translation of documentation
Dec-2000 to Dec-2001 Assistant Office Manager
Belgatom «Liquid Radwaste Treatemment Plant Project», SSE Chernobyl Nuclear Power Plant, Ukraine-France
- Replacing chief secretary in case of her absence; Carrying out the orders of the Consortium Site Manager and on- site Secretary-engineer; - Dealing with daily correspondence and mail: registration and filing of correspondence at LRTP Site; - Mail delivery in ChNPP-PMU, ChNPP administration, UEB and UEM offices; - Ordering and delivery of sanitation items, bottled potable water to the Consortium office in ChNPP-PMU building and on LRTP site.
Edukacja:
Bachelor Education : Foreign languages faculty; English and literature Nezhyn State Pedagogical University, 2005
Umiejętności zawodowe i inne:
- Well organized, autonomous multi-tasking and result oriented, able to work quick with a high quality standard and under permanent pressure, able to manage all administrative issues and handling a big team follow up and management.
- Highly motivated for successful and in-time delivery of the project.
- Problem solving skills, resourceful and able to use own initiative, good analytical skills, ability to work within analytical tools and systems.
- Multilingual and able to work in multinational environments. Excellent verbal, written, and interpersonal communication skills and ability to interface with staff at all levels within the organization
Dodatkowo:
IT Recruiter, Administrative Assistant, Pre-arrival Specialist, Document Controller