Menedżer wsparcia - Bratysława
Płaca 1400 € - Лугера

For our clients - American Telecommunications Company - we are looking for a Technical Customer Support!

Our client is the world's largest telecommunications company by revenue and the third largest provider of mobile telephone services in the U.S.

Location: Slovakia (Košice or Bratislava)

Working shifts: morning, day and night shifts; 8 hours working times' 6 working days in a week.

Main responsibilities:

• Respond to customer phone calls as the 'first line' of technical support.
• Resolve issues from basic technical advice to troubleshooting and repair planning.

What do we expect from you:

• English language B2-C1.
• Orientation in basic technical terms (wi-fi, routers, HDMI cable, operating systems, etc).
• Good organization skills and attention to details.
• Logical thinking and passion for problem solving.

What to expect from us:

• Official employment.
• Salary from 1,400 per month + bonuses + one-time payment for relocation.
• Social package according to Slovak Labor Code.
• Benefits (mortgage fee discount, car insurance, collision insurance, discount on: health&beauty, sport, nursery, culture and leisure).

If you are interested, please send your CV to anhelina.ovlakh@lugera.ua