Ilya Shanin - CV IT (telecom, administration, hardware,

- Expert knowledge in VoIP protocols: SIP, RTP, SDP - SIP testing and troubleshooting solutions: SIPP, Tcpdump/wireshark - Monitoring applications: familiar with voip monitor, experience with Zabbix - Knowledge of Cisco CME/CUCME, Verint, Genesys, Smart Logger - Knowledge of MS Windows OS family - Familiar with Linux-like OS: Centos 6/Ubuntu - PC hardware / peripheral troubleshooting skills - Knowledge of setting up PCs, inc. BIOS configuration, Microsoft OS and connectivity (LAN, Wi-Fi, Bluetooth, etc.) - Knowledge of the most common PC accessories and how to connect them, i.e. printers, mice, external drives. - Understanding of IT infrastructure components.

2014-2017 Russian New University (RosNOU): Information systems and technologies Information technologies in communications and telecommunications ||| 2002-2009 Moscow Power Engineering Institute (TU): till 3rd course, Microelectronics and Solid State Electronics ||| 1992-2002 Secondary school 498

Driver's license of category A, B. Driving and repair motorcycles (V twins), American cars. Science fiction, TV series, music Mobile phone repair (soft and hardware).

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Sociability. I easily find a common language with colleagues. I learn quickly and easily. Multitasking, organized, purposeful. I consider stress resistance, responsiveness, non-conflict, responsibility, diligence, decency to be my advantages.