Ilya Shanin - Резюме IT (telecom, administration, hardware,

- Expert knowledge in VoIP protocols: SIP, RTP, SDP
- SIP testing and troubleshooting solutions: SIPP, Tcpdump/wireshark
- Monitoring applications: familiar with voip monitor, experience with Zabbix
- Knowledge of Cisco CME/CUCME, Verint, Genesys, Smart Logger
- Knowledge of MS Windows OS family
- Familiar with Linux-like OS: Centos 6/Ubuntu
- PC hardware / peripheral troubleshooting skills
- Knowledge of setting up PCs, inc. BIOS configuration, Microsoft OS and connectivity (LAN, Wi-Fi, Bluetooth, etc.)
- Knowledge of the most common PC accessories and how to connect them, i.e. printers, mice, external drives.
- Understanding of IT infrastructure components.

2014-2017 Russian New University (RosNOU):
Information systems and technologies
Information technologies in communications and telecommunications |||

2002-2009 Moscow Power Engineering Institute (TU):
till 3rd course, Microelectronics and Solid State Electronics |||

1992-2002 Secondary school 498

Driver's license of category A, B.
Driving and repair motorcycles (V twins), American cars.
Science fiction, TV series, music
Mobile phone repair (soft and hardware).

Sociability. I easily find a common language with colleagues. I learn quickly and easily. Multitasking, organized, purposeful. I consider stress resistance, responsiveness, non-conflict, responsibility, diligence, decency to be my advantages.