Anastasiia Ostapenko - Резюме Localization QA, russian, ukrainian, korean language specialist

2021 - present
Freelance
Translation of mobile games, websites, applications from English
into Korean and vice versa;
Testing on localized languages

2020-2022
Translator/ Customer Support Representative
Consulting UA
Managing and tracking customers' issues;
Phone and online chat support in Korean and English;
English-Korean Korean-English translation;
Training newcomers;
Other related duties as required

2020
Marketing Team Assistant
Commercial Section of the Embassy of the
Republic of Korea in Ukraine (KOTRA Kyiv)
Market research;
Korean and English translation;
Helping Ukrainian importers establish contacts with Korean
companies;
Assistance to the team members

2016-2020
Kyiv National Linguistic University

Bachelor of Philology
Korean language and literature, translation, English language

2010 - 2014 Donetsk National University
Bachelor of Finance and Credit

CAT tools
Trello
Helpdesk
Experience of working with CRM
system and DatabaseTrello

Excellent organizational skills
Responsibility
Can meet strict deadlines
Strong written communication skills