Aviation
- 4900 $
- Holandia (Amsterdam)
- 24-05-2021
Osoba kontaktowa: Zhyldyz A
Wiek: 39
Telefon:
Doświadczenie zawodowe:
projects
Al Maha Senior Hostess Company Qatar Airways Qatar May 2019-2021 June
➢ Assist customers’ needs and queries with prompt reply
➢ Manage team work and guide staff to be professional at all times
➢ Answer Department telephone calls using correct salutation and telephone etiquette, greeting guests
➢ Monitor the appearance and performance of front desk staff, complete bookings
➢ Support employees at all levels, including executive leaders
➢ Meet and assist VIP/CIP or special guest
➢ Communicating with AMS team and other necessary parties and supervision in the overall
➢ Functioning of the day to day AMS Hostess
➢ Operations, whilst monitoring Qatar Airways policy and procedures
Al Maha Senior Hostess Company Qatar Airways Qatar May 2019-2021 June
➢ Assist customers’ needs and queries with prompt reply
➢ Manage team work and guide staff to be professional at all times
➢ Answer Department telephone calls using correct salutation and telephone etiquette, greeting guests
➢ Monitor the appearance and performance of front desk staff, complete bookings
➢ Support employees at all levels, including executive leaders
➢ Meet and assist VIP/CIP or special guest
➢ Communicating with AMS team and other necessary parties and supervision in the overall
➢ Functioning of the day to day AMS Hostess
➢ Operations, whilst monitoring Qatar Airways policy and procedures
Edukacja:
2018–2022
Bishkek Financial Academy of Economics (ongoing)
Faculty of Economics
Bishkek Financial Academy of Economics (ongoing)
Faculty of Economics
Umiejętności zawodowe i inne:
Customer Service Management
•Complaint Handling & Resolution
•Customer Satisfaction Enhancement
•Sales Improvement
➢ Achieving Results
➢ Demonstrating Products
➢ Microsoft Office,MS Word, MS Outlook, MS Excel
➢ Altea, Opera, HayyakomExcelMS ExcelMS Word
•Complaint Handling & Resolution
•Customer Satisfaction Enhancement
•Sales Improvement
➢ Achieving Results
➢ Demonstrating Products
➢ Microsoft Office,MS Word, MS Outlook, MS Excel
➢ Altea, Opera, HayyakomExcelMS ExcelMS Word
Dodatkowo:
INTERESTS
Arranging social activities for family and friends, going to the gym, health and beauty, learning new things
Arranging social activities for family and friends, going to the gym, health and beauty, learning new things
