Опыт работы:
projects
Al Maha Senior Hostess Company Qatar Airways Qatar May 2019-2021 June
➢ Assist customers’ needs and queries with prompt reply
➢ Manage team work and guide staff to be professional at all times
➢ Answer Department telephone calls using correct salutation and telephone etiquette, greeting guests
➢ Monitor the appearance and performance of front desk staff, complete bookings
➢ Support employees at all levels, including executive leaders
➢ Meet and assist VIP/CIP or special guest
➢ Communicating with AMS team and other necessary parties and supervision in the overall
➢ Functioning of the day to day AMS Hostess
➢ Operations, whilst monitoring Qatar Airways policy and procedures
Образование:
2018–2022
Bishkek Financial Academy of Economics (ongoing)
Faculty of Economics
Профессиональные и другие навыки:
Customer Service Management
•Complaint Handling & Resolution
•Customer Satisfaction Enhancement
•Sales Improvement
➢ Achieving Results
➢ Demonstrating Products
➢ Microsoft Office,MS Word, MS Outlook, MS Excel
➢ Altea, Opera, Hayyakom
Дополнительно:
INTERESTS
Arranging social activities for family and friends, going to the gym, health and beauty, learning new things
