Giorgi Chkhartishvili - CV Customer Support

Live Support Supporting customers via chat and emails, assisting them via Jira, helpdesk . Informing licensees regarding any issues or irregularities. Working via Service Desk. Assisting T2 engineers, investigating incidents. Chat Moderator. Moderating the public chat, assisting customers via chats, responding to their queries, announcing rules and procedures, redirecting them to relevant departments regarding their query. Smart, play room Consultant Consultant in Play Room assisting customers regarding computers, PlayStation etc. Game Presenter Presenting the tables and games professionally and in accordance with company procedures and gaming regulations. Ensuring that the highest standards of efficiency and customer satisfaction are maintained.

Bachelor in Psychology

Исполнительность, Time management, Multitasking, Adaptability, MS PowerPoint, Организаторские навыки, MS Outlook, Пользователь ПК, Internet, Умение работать в команде

-

Interested in IT, and customer service.