Doświadczenie zawodowe:
Housekeeping Supervisor | Imeretinsky Hotel, Sochi, Russia | 2021–2022
• Supervised housekeeping staff and room attendants.
• Distributed daily tasks and monitored completion.
• Inspected guest rooms and checked room readiness.
• Controlled cleanliness standards and quality of work.
• Coordinated room status with Front Office.
• Reported maintenance issues and monitored supplies and equipment.
• Assisted with training and supervision of housekeeping staff.
Front Office Manager | Pokrovskoe Park Hotel, Moscow Region, Russia | 2019–2021
• Supervised hotel staff and coordinated daily operations.
• Organized staff schedules and daily tasks.
• Worked closely with Housekeeping and other hotel departments.
• Communicated with guests and handled requests and complaints.
• Controlled service quality and resolved operational issues.
• Worked with hotel computer systems and documentation.
Visa Specialist | VFS Global, Moscow, Russia | 2018–2019
• Worked with visa application documents and customer requests.
• Followed established procedures and document requirements.
• Communicated with applicants and provided service support.
• Worked accurately with documentation and computer-based processes.
Edukacja:
Московский авиационный институт, инженер
Umiejętności zawodowe i inne:
Excel, Стрессоустойчивость, MS Office
