Oferta pracy "Remote Support Manager, CIS" - Słowacja

CoinList, one of the fastest growing crypto financial platforms, is where the world’s best crypto projects build their communities and early adopters can invest in and trade top-tier digital assets.

Our mission is to accelerate the advancement of blockchain technology, by finding the best emerging blockchain projects and helping them succeed. CoinList has become the global leader in new token issuance, helping blue chip projects like Filecoin, Solana, Celo, Algorand, Dapper, and others raise over $800 million and connect with hundreds of thousands of new token holders. And we now support the full lifecycle of crypto investment, from token sales through token distribution, trading, lending, and crypto-specific services such as staking and access to decentralized-finance opportunities.

As Coinlist continues to rapidly grow, we seek an CIS Startup Account Manager to help drive the growth of high-potential early, mid, and late stage startups. You will align closely with counterparts in business development, marketing, solution architecture and partner teams to lead execution of coordinated go-to-market strategies and sales plays. You will also work closely with business development teams who are driving strategic support, global co-programming, and portfolio engagement to help drive top-of-funnel customer acquisition and accelerate seller cycles in the field.


https://CoinList.co

Fully remote.
Salary: 2000-3000 USD ($20.5 per hour)
Work schedule: from 4 to 12 hours a day, 4 days a week according to your time zone


CoinList is a fintech company that specializes in trading services on the blockchain market. At the moment we are looking for a customer support manager.

What you will do:

Dealing with technical customer support (resolving tickets about different issues from the clients)
Getting familiar with, setting up and testing software you may be unfamiliar with
Being extremely thorough in debugging and documenting issues for other teams
Documenting your processes and share knowledge
Learn a lot of new about trading systems

To join us you need to:

English Upper Intermediate
Good communication skills
Eager to ask questions and understand business and product objectives.
Experience in customer support online is a plus
Worked on a remote team of 5-10 people
Experience using Excel
Experience in fintech is a plus
What we can offer:

Salary + Quarter bonus of 1000$ and higher
The work schedule can be flexible.
Fully remote
Online education
Work contract for 6 months with further prolongation
Our team is highly technical, motivated and bright. There is no better place to learn and geek out on blockchain.
Generous pay, bonuses
Job Type: Permanent, (will consider contract to hire) 100% remote.