Опыт работы:
Evrone.com Inc, 10/2020 – 03/2022
Senior Project Manager Russia, Saint Petersburg
As a Lead Project manager, I was responsible for development project activities from pre-sale stage to O&M support.
Coordinated activities of communication with stakeholders, gathering of functional and non-functional requirements, LOE estimation, team hiring, setting up frameworks and tools, took part in writing documentation in accordance with customer requirements, conducting demos, reporting, and monitoring compliance with deadlines and budgets.
Achievements:
• Due to my direct team management, my customers rolled out to the market 4 digital products:
o B2C mobile application for e-commerce,
o Decentralized Cryptocurrency exchange,
o System of intergovernmental interaction,
o B2B design CRM.
• Ensured that all principal deadlines and budget constraints were met to deliver effective products to the market;
• Negotiated with stakeholders including contractors to reduce internal and external project risk set up and meet predictible deadlines;
• Implemented adaptive scalable working environments using the most suitable tools and frameworks including Requirement management system and CI/CD;
• Built up effective collaborative development teams that were able to reach efficient outcomes quickly;
• Successfully used best practices of development approaches to coordinate and monitor working processes with remote personnel and stakeholders from different countries and time zones;
• Developed and introduced internal standard processes for each project phase according to customer’s needs;
• Organized helpdesk team to maintain end-user support accordingly to strict SLA.
Responsibilities:
• Requirements evaluation and LOE estimation;
• Team members recruitment;
• Project planning and budgeting;
• Selection of development approaches with team leads;
• Coordination of a 20 person team (designers, analysts, developers, testers, and helpdesk managers) and contractors to deliver required quality product on time;
• Project risk management and scope control;
• Design and implementation of internal standard processes.
Addreality LLC, 09/2019-06/2020
Head of Software Development, Release manager Russia, Saint Petersburg
Acted as head of department, project manager, and business analyst on multiple projects in the fast-growing software development company.
Led multiple projects including requirements analysis, LOE estimates, and specifications, budgeting and reporting. I was responsible for CRM (customer relationship management) activities, administrated Jira and Confluence.
Achievements:
• Managed to meet all strong contract duties of my company’s external projects due to establishing trust relationships with customers and relevant project management activities;
• Helped to roll out the main product to the international market ();
• Established scalable software development processes (SAAS, on premise, white label products based on a single core functionality) at the company in short terms;
• Hired personnel (managers, analysts, developers, testers, technical writers) for project needs;
• Helped to reorganize main project activities including planning, budgeting, requirement management and testing;
• Our team sufficiently improved quality of products, implementing the range of competitive features.
Responsibilities:
• Management of the whole cycle development processes;
• Evaluating, training, planning, motivation, and personnel management;
• Leading multiple projects including requirements analysis;
• LOE estimates, and specifications, budgeting and reporting;
• Customer relationship activities;
• Administration of Jira and Confluence.
Flex Databases LLC, 04/2018 – 09/2019
Head of QA department Russia, Saint Petersburg
Clients: Leading international pharmaceutical and CRO (Contract Research Organization) companies such as NCGS Inc., Optimapharm, SMS-oncology, Novonordisk, JSS Medical Research, IRW etc.
Project: Complex SAAS Clinical Trials management system (ERP) with 10 modules provided full cycle of Clinical trial.
Achievements:
• Increased the size of the QA department according to company’s needs and improved its efficiency due to implementation of strong templates of documentations and issues;
• Created wiki with the best practice and regulations, implemented the system of onboarding and mentoring;
• Improved department efficiency implementing CI (continuous integration), automated testing according to the GCP (Good Clinical Practices) processes;
• Set up the regulations and templates for Department according to validation standards;
• Successfully passed all external and internal audits of documentations and system compliance to international standards of GCP (General Clinical Practice) of FDA, participated in external development process audits;
• Developed KPIs (key process indicators) to monitor the quality of processes and software;
• Established and managed the framework for high quality testing including automation testing process.
Responsibilities:
• Hiring, evaluating, training, planning, motivation, and personnel management (10 internal + additional outsourced staff) of QA department;
• Organizing internal testing processes according to FDA (Food and Drug Administration) compliances and regulations;
• Providing ongoing feedback, guidance, coaching, and mentoring support to team members;
• Communicating progress, test results, and other relevant information to company management;
• Producing reports and documentation for all testing efforts, results, activities, data, logging, and tracking;
• Preparing validation documents according to domain regulations;
• Managing of internal software projects development including the implementation and integration of Jira, Confluence, TestLink and internal software systems for backlog development, resource planning, and system validation.
Quantum Art LLC, 11/2014-04/2018
Senior Project Manager Russia, Moscow
Clients: leading telecommunication companies such as MTS and Beeline
Projects: High load Operator-to-Business and Operator-to-Customer platform, mts.ru site, flexible web-form constructor and single validation system for the lead Russian telecommunication operator, 2b2 portals.
Achievements:
• Successfully led teams that implemented wide range of high-load systems for 40 million end-users including structured web application for regional subscribers that increased my company’s turnover in 2 times;
• Implemented subscribing system with overall turnover more than $30 million;
• Created Business Analyses department;
• Recruited, onboarded, and trained personnel such as Project managers, Analyst for the PMO.
Responsibilities:
• Managing the full software development process lifecycle;
• Preparing pre-sale and RFP (request for proposal) response documentation working with client expectations and goals;
• Development of project budgets and planned resources for complex IT projects for mobile operators;
• Development of functional and technical specifications working together with clients, other vendors, and the internal development team.
• Leading the development team (12 people including analysts, developers, testers, and technical writers) using agile and waterfall processes.
• Interacted with clients and other vendors to plan and track project activities (milestones, releases, requirements, risk management) according to the roadmap.
Education Revolution Research & Development LLC (Dnevnik.ru)
09/2013 – 11/2014
Business analyst Russia, Saint Petersburg
Clients: Russian Ministry of Education and Science
Projects: SAAS education and document management system platforms for schools and municipal regional authorities, Government preschool education monitoring system.
• Conducted interviews with product stakeholders and legislative acts, facilitated requirements gathering and business process analysis;
• Designed new features and reporting systems for applications and web-portals;
• Created UML and IDEF diagrams, developed functional specifications, scope documentation, business requirements, and use case documents (including all-union state standards);
• Conducted marketing research and functional audit of competitor's IT systems;
• Integrated school reporting system dnevnik.ru with ESIA;
• Developed global reporting and monitoring systems for local Education Ministries;
• Designed e-commerce and marketing products for dnevnik.ru users.
BSS Inc. 12/2006 - 09/2013
Business Analyst Russia, Moscow
Clients: Banks of TOP-100 Russian banks
• Worked as the leading analyst in 30 projects of development and supporting money transfer, financial and remote banking systems;
• Gathered functional requirements for internet banking, e-commerce, and financial systems;
• Developed functional specifications, scope documentation, business requirements, and end-user documents (including all-union state standards);
• Conducted marketing research and functional audit of competitor IT systems;
• Coordinated team members including developers, testers, and technical writers;
• Developed internal development processes.
I Learn Soft 05/2006 – 09/2006
Assistant Project Manager Russia, Saint Petersburg
Project: BBC's educational portal
• Gathered functional requirements for BBC's educational portal, communicated with customers and developers.
• Planned, tracked, and participated in functional testing processes, translated contracts and specifications (English to Russian), monitored development processes and creation of weekly reports for Product Owners in the UK
ILCA LLC 09/2005 – 05/2006
Technical analyst Russia, Saint Petersburg
Client: Sberbank (the largest bank in Russia, Central and Eastern Europe)
• Evaluated and optimized internal business processes.
• Organized the Service Desk Department (ITIL).
• Created staff efficiency control system, task tracking, and planning of development process (Front desk system).
Образование:
2004 - St. Petersburg State Polytechnic University, Saint Petersburg
Master’s degree of Information Systems in Economics, qualification of Economist / Manager (Diploma with honors)
2003 - St. Petersburg State Polytechnic University, Saint Petersburg
Bachelor of Information Systems in Economics (Diploma with honors)
2004 - St. Petersburg State Polytechnic University, Saint Petersburg
Diploma of continuing education additional qualification in Translating / Interpreting from / to English for professional purposes
Профессиональные и другие навыки:
Project Manager with 17 years of experience in full cycle software development including complex web, desktop, and mobile applications, as well as high-load complex platforms (up to 50 million users). My main competence is to organize and maintain complex software development processes based on an extensive experience in project management, business analysis, release, testing, and system validation management.
• Expert in waterfall, hybrid, and agile paradigms of software development to organize overall process of Project Management.
• Led projects in a variety of industries (banking, blockchain, education, telecommunications, clinical trials, digital signage, e-commerce, and government) utilizing and introducing in working processes different tools, technologies, and frameworks (MS Project, MS Visio, Figma, AxureRP, SharePoint, Azure DevOps, JIRA, Confluence, Youtrack, GitLab, TestLink, Jenkins etc.).
• Worked with customer projects based on fixed price and T&M budgets.
• Led teams consisting of up to 20 people (analysts, designers, software developers, testers, and helpdesk agents). As a head of departments, I had 12 people in direct subordination.
• Customers included leading banks and telecommunication companies in Europe, Japan, US, and Canadian pharmaceutical companies, European trading and software development companies
Дополнительно:
Flexible, proactive, communicative