Опыт работы:
Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Excellent verbal communication skills, work well with teams, attention to details, ability to work under pressure, good computer skills, stress tolerance, customer awareness, active listener, multi tasking, strong work ethics, goal oriented.
Образование:
Bachelor of Science: micro electronics Radiopolitechnikum - Saint Petersburg, Russia, Russia Current GPA is 4.0 Significant courses includ : The principles of automation and computer technology, micro electronic devices and principles of its designing. Graduation work has been completed in German language and top grade received . Diploma 3T 205527
Bachelor of Science: Russian, German and English Federal school of languages - Saint Petersburg, Russia, Russia Russian, German and English languages and literature
Профессиональные и другие навыки:
High customer service standards Call center management experience Customer service management expertise Proficient in customer account software
Native languages : English , Russian . Proficient in German language Study Spanish
Владение языками:
Native languages : English , Russian . Proficient in German language Study Spanish
Дополнительно:
Черты характера очень хорошие, интересы очень разные