Официант,старший официант
Рестораны - кафе
Опыт работы:
Более 5 лет.
Работал в Португалии,Швеции,Дубай,Украина
Образование:
Высшее,
Международная экономика
Менеджмент
Профессиональные и другие навыки:
• show customers to their tables
• present menus to customers
• maintain an up-to-date working knowledge of the menu items and daily specials
• explain the menu items in terms of preparation, ingredients and presentation
• be aware of allergy information on menu items
• answer inquiries about food and beverage items on the menu
• offer food and wine suggestions
• inform customers of special items not listed on the menu
• take food and beverage orders accurately including any special requests
• check customer's identification to ensure they meet alcohol legal age requirements
• check food orders with customers to ensure correctness
• input the order into POS System
• work with bartenders to fill beverage orders
• work with kitchen staff to process and expedite food orders
• pre-set table for the orders
• deliver and serve food at tables
• use established food handling and serving techniques
• ensure customers are satisfied with their food orders, beverages and service
• upsell food and beverage items throughout the meal
• monitor customer's needs and promptly handle requests
• handle customer complaints in a polite and professional manner
Владение языками:
Английский,
Русский,
Украинский.
Дополнительно:
: Professionalism, responsible, self-monitoring non smoker , neat, decent, polite, adaptable,active,cheerful,sociable. Persistent and of course hardworking.
I'm a fast learner.