Elena Tikhonova - Резюме work on the farm, work as a packer, quality controller

Specializations: Sales department coordinator Supervisor Sales assistant, sales cashier Sales manager, account manager

Secondary special education Edit 2010-2013 Aktobe Construction and Installation College Computer science, Computer engineering and automated systems software

Ability to plan the workflow, monitor the results of tasks and give feedback to management. The ability to provide timely competent advice on any of the products presented in the store. The ability to peacefully resolve conflicts with customers; The ability to competently organize the goods on the counter; To prepare the goods for sale; To sell in such a way that the buyer has positive emotions from the purchase. Formalizes the audit results in a timely manner and submits them to the appropriate authorities for taking the necessary measures. Give operational instructions to the managers of the audited facility on the elimination of identified violations and deficiencies, conducting control checks of the work performed. Reliability of accounting for incoming fixed assets, inventory items and cash.

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Quickly and easily find contact with a stranger;
I can unobtrusively identify needs;
I work competently with objections;
I do not despair in case of failure.
I am fond of reading books on the topic of personal growth and psychology.

Punctuality
Honesty
Ability to negotiate
Knowledge of PCs and programs
Organizational skills