Igor Bryzgin - Резюме IT Project manager, Technical manager, Process manager, Team lead

Experience: JSC CROC incorporated, The Kingdom of Bahrain, and Russia – December 2010 – Present Senior project, team-lead and technical manager The Kingdom of Bahrain, 2020 – Present Implementation and support of 7 interconnected subsystems: MS infrastructure, Enterprise database system, Virtualization and private cloud, VDI, Mobile device management, ITSM, Automated IT infrastructure monitoring. Service and international team management Russia, 2021 – Present Software development and system integration projects in bank industry (members of top 5 banks in Russia) Russia, 2017 – 2021 IT and ESM/Business processes development and automation. ITIL processes: Incident, Knowledge, Change, Configuration, Problem management. Business processes: Accounting and control of labor costs, IT staff planning, JSC Transneft Russia, 2015 – 2020 Created from the scratch, developed and made profitable an customers’ (Nestle, DHL, Intesa Bank, large transportation and other companies) complex IT-service division. Russia, 2010 – 2020 ITIL/ITSM, Business process development, automation, and implementation. Mostransauto, Central suburban passenger companies (the largest transportation companies), Telecommunication and other large companies, Russia JSC Uralsvyazinform (today JSC Rostelecom), Russia – 1998 – 2010 Deputy technical director of the branch, 2007 - 2010 Telecommunication services delivery and support processes development. Head of service department, 2004 -2007 Service & delivery process management. IT and telecom support engineer, 1998 - 2004

Education: Master of Business Administration in Strategic IT management Higher School of Economics, Moscow, Russia 2019 – 2020 Master of Business Administration in Management in the field of information technology Higher School of Economics, Moscow, Russia 2016 – 2017 Bachelor of Engineering in Electric drive and automation South Ural State University, Chelyabinsk, Russia 1995 – 2000

Skills: Complex project, service project/ service and product management in ITIL/ITSM, business processes design and automation, MS infrastructure, virtualization and private cloud, VDI, enterprise database systems, system integration, software development. Waterfall and agile methodology. MS project, Jira, Clarity and other tools. Team development, motivation and management, international team management, leadership. Advanced English and native Russian speaker.

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My name is Igor Bryzgin. I am a complex IT project and technical manager.

Brief information about my profile:
Over 20 years’ experience in IT. Combination of technical background with strong leadership, motivation and communication skills; focused on continuous improvement of professional knowledge and personal abilities; open minded and business results oriented; focused on achieving the organization's goals through meeting the needs of the team and individual motivation.
I have implemented dozens of ITSM, ESM, IT infrastructure projects and software development in banking, oil, transportation and medical industries.
I have significant experience of working in distributed international teams in Russia and Bahrain.
Please find further details in my CV.