Tugluk Khojamiyarov - Резюме Head of IT, Project/Change Management

Experience —22 years 11 months JSC “SEZ Khorgos Eastern Gates” Managing IT Director - Development of the IT strategy of the Company, the concept of corporate IT governance, digital transformation, IT strategy decomposition; - Planning, coordination, control and organization of corporate governance work, implementation of new and optimization of existing business / technological processes to ensure optimal interaction of all such processes; - Implementation of a unified management information system (ERP: 1C / SAP / EDMS) of the Group of Companies: Single Window, Resource Management, Document Management, Corporate Portal, Repair Management, Asset Management, WMS, CRM, APCS; - Planning, coordination, control and organization of the work of IT management, implementation of all necessary IT technological processes to ensure optimal interaction of all such processes; - Development and implementation of IT policies and standards, monitoring the assessment and timely and accurate reporting of service performance in relation to Service Agreements / Performance Agreements (SLA / OLA), ensuring agreed goals for the level of quality and continuity of processes; - Management of the implementation of special projects for the modernization and development of IT systems. Plan the development of software and hardware; - Implementation of regular monitoring of the services provided, namely: terms, quality, efficiency, costs, reliability and safety - in accordance with the policies and standards of the Group of Companies; - Provide a preliminary analysis of the capabilities and capabilities of the IT infrastructure to ensure service delivery, based on performance statistics and performance indicators. KAZ Minerals Management Group IT Director - Development IT strategy of the Group, corporate governance concepts, business processes, IT strategy; - The implementation of a unified information management system (ERP Projects: Oracle OeBS, 1S: ERP) Group: Single window, Resource Management, Document Management, Enterprise Portal, Finance Management, HR Management, Supply chain Management, Maintenance Management, Asset management, Manufacturing Management. - Planning, coordinating, monitoring and organization of IT management work, IT project management (Waterfall, Agile), the introduction of all the necessary technical IT processes to ensure optimal interaction of all of these processes; - Development and implementation of IT and Cybersecurity policies and standards, monitoring and evaluation of timely and accurate reporting of service performance with respect to agreements on services and / Progress Agreements (SLA / OLA / ISO 27001 / ITIL / ITSM), providing the agreed objectives in terms of quality and continuity of the process; - Managing the process of implementation of special projects for the modernization and development of IT systems. Planning the development of hardware and software; - Implementation of the regular monitoring of services, namely, time, quality, efficiency, cost, reliability and security - in accordance with the policies and standards of the Group of Companies; - To provide a preliminary analysis of the capacity and capabilities of the IT security and infrastructure to ensure the provision of services, based on the statistics of performance and quality of work. Altyntau resources (VASGOLD) CIO • Effective realization of main Department activities: o forming and supporting Corporate IT infrastructure and architecture; o providing continue and full value IT functions with observance of information security requirements; o configuration and capacity management of hardware and software systems; o business processes optimization by automation of activities and new IT products implementation, including ERP (MS Dynamics Axapta), UCM (Oracle) MES and DCS systems; o IT projects management; o IT security management; o IT Service Desk, incident and problem management; • IT Strategy development (KPI, ITSM); Alliance Bank Director of Strategy Planning Department • Performing market analysis and strategy • Overall responsibility for the development and implementation of the Alliance Corporate Strategy across several major business areas • Monitor the Corporate Strategy to ensure that the Vision, Mission and Values are delivered, playing a leading role in the identification of key strategic initiatives on organizational design, efficiency and structuring to ensure breadth and speed of project delivery and manageable growth • Deputy Chairman of IT Committee • Analysis and implementation planning for corporate-wide strategies • Business analysis and process improvement • Product portfolio rationalization and Cost savings opportunities • Direct the long-term strategic planning process: support planning with industry research, create financial models and evaluate potential alternatives, and analyze different scenarios • Facilitate workshops and employ a consultative approach with senior level executives as well as other key stakeholders to gain consensus for key business and financial decisions • Determine opportunities in order to design future strategic business initiatives and plan with a focus on efficiency and effectiveness while gaining market share and growth • Responsible for the creation/maintenance for all 10 year business planning modeling, 3 year strategic models, the Board package, and ad hoc modeling as needed by the business • Work with the sales and marketing team as markets are deployed to ensure a financially healthy go-to-market plan is in place and followedMonitor program finances by developing short and long term strategic initiatives in alignment with business priorities • Design and Manage Balanced Scorecard/KPI for corporate and business/support units (corporate and retail banking) • DAO TOYOTA and lean technologies implementation • Analyze and prepare financial reviews of our spectrum, both for collateral purposes and support of overall valuation • Mentor, lead, and manage the Strategic Planning team • Assessment of major strategic issues • Design of analysis; analytical support as required • Strategy development in collaboration with business unit senior management • Tracking and monitoring of key implementation milestones • Working to expedite the implementation of key initiatives • Support of operating units with Financial and business analysis, Business development activities and New business planning ABN AMRO Bank Kazakhstan / RBS Deputy Head of Technology Department Plan, co-ordinate, control and organise activities of the department to ensure that the team meets business targets - Provide the service management governance to manage IT service requests from the business - Manage resources allocated to the department in accordance with Bank policies and corporate values - Monitor risks and undertake regular risk self-assessment of the department activities - Execute regular self-audit of the department activities to eliminate risk and implement audit recommendations within assigned time frame - Set up all the necessary ITSM (ITIL) processes assuring that the processed interface optimally and the KPIs needed to measure the performance are defined and introduced together with the processes - Control the measurement and communication of service performance against agreed SLA/OLAs ensuring communication is both timely and accurate. Ensure agreed upon quality targets are met and drive continuous process. - Develop and monitor key performance indicators. Prepare reports and presentations to senior managers on the performance of the department. - Regularly monitor provided services in relation of time, quality, performance, costs, reliability and security according to Bank policies and standards. Maintain a pro-active view of the department’s capability to deliver service by trending against performance and quality statistics. - Represent the department at external events and wider Bank activities. - Build up and maintain IT Business Continuity plan and Disaster Recovery activities. - Establish and implement policies and procedures in IT area in line with Bank standards. Control over compliance to AIM, internal policies and local legislation. - Execute governance in the implementation of special projects of modernization and development of IT systems. Manage hardware/software development planning. - Provide technical assistance to internal and external bank users, timely communicate changes in IT systems. - Lead, develop and motivate the department staff taking full responsibility for individual and team performance management and development, communications and general HR matters. Bank TuranAlem Deputy Head of Analysis and Development of Corporate Business Division/General Project Manager - Manage the Balanced Scorecard Project. The Project consists of the following: • Lead and develop the Projects Team. • Develop a Strategy of Bank • Design and Manage Balanced Scorecard for corporate and business/support units (corporate and retail banking) • Develop business processes and workflow • Develop business-plan, planning and budgeting, reports ESS Raytheon (Oil and Gas Project) IT Manager - Manage the resources of the Information Technology department. The IT department consists of the following groups: • Atyrau Data Systems Group • TCO Application Support Group • PFD Application Support Group • KPO Application Support Group - Design and Manage the Business Performance Management System. The Project consists of the following • Identifying objectives of development • Developing KPI system within corporate • Monitoring and analysis of achieved results and deviations working with a global organization teams • Develop Corporate Policy, business procedures and processes - Design and Manage the Maintenance Management System (ERP/EAM). Provide operational oversight for the DataStream 7i deployment and operation in Kazakhstan - Design, implement, and manage IT solutions as directed by IT Manager and the ERSS Commercial Director. - Ensure that staff members are properly trained to perform their assigned duties. • Provide Professional Development opportunities in the form of On-The-Job training, computer aided training, and exposure to other professional systems. • Verify competency in core technologies - Ensure that staff members are aware of and in compliance with ESS Raytheon safety policies and procedures. • Host regular safety meetings - Interface with ERSS customers to provide required/requested information. - Negotiate agreements, write and manage contracts, for services with local vendors as required. - Develop and manage an annual budget. - Ensure that assigned tasking is completed in a timely manner. - Ensure that a high level of quality workmanship and staff professionalism is maintained. International Federation of Red Cross and Red Crescent Societies IT Coordinator - Management telecom systems and IT for Central Asia; - Analysis of Information Technologies market for realization, introduction and consultation by projects of company for Central Asia; - Design and technical service (soft/hardware, 100 workstations) of computer and telecom (LAN, WAN, Radio, Satellite, Phone) equipment; - Procurement and selling of soft/hardware (including all servers, desktop/laptop computers and telecom equipment) and negotiation of supply terms through the budget process in common with Logistics Department. CSC “Savings Pension Fund YMIT” IT Manager - Design and technical service of LAN; - Windows NT network administration (50 workstations, PDC/File, Backup/DHCP/WINS, Print/BDC, Mail, Firewall/Proxy servers); - UNIX (Solaris 2.5) server administration; - Implementation of corporate Ethernet; - Research, install and test software updates and patches to supported applications and operating systems installed on servers; - Writing scripts for optimizing file server running; - Implementation and service of the client-server based program “Automated System of Pension Savings Accounting” (Delphi, Oracle); - Network infrastructure design, maintenance and support for Remote locations offices (VPN) – 15 branches within Kazakhstan; - Computers hardware and software daily troubleshooting; - On the job training and consulting of the office staff.

Bachelor’s Degree in Computer Science 2000 Almaty State University Physics and mathematics faculty, Diploma “Management in Information Science and Computer Systems” 1992 Almaty Construction College Enterprise and civil construction department, Diploma “Construction Technician” Advanced training courses 2008 ITIL Practitioner (Change, Configuration & Release Management: IT Infrastructure Control) Courses, Courses 2008 ITIL Transition to ITIL v3 Courses, Courses 2008 ITIL Foundation Courses, Courses 2006 Courses “Increase of effectiveness of Sale”, Almaty, Kazakhstan (Certificate of Achievement) Courses, Courses 2006 How-To Training Seminar “Mapping Strategy Using the Balanced Scorecard”, London, UK (Balanced Scorecard Collaborative) Courses, Courses 2005 Courses “Administering a Microsoft SQL Server 2000” Courses, Courses 1998 Courses “UNIX (Solaris 2.5) Administration”, “Oracle Database Administration” Courses, Courses Tests, exams 2004 Oracle DBA Introduction 9i”, “Oracle DBA Fundamentals I 9i” (Certification), “Oracle DBA Fundamentals II 9i”, “Oracle DBA Perfor Courses, DBA 2002 Courses “CISCO Training” (CCNA certification), Almaty, Kazakhstan Courses, CCNA

- 20 years of experience in IT in various positions from IT-specialists to Managing Director (COO) - 8 years experience in project management (ERP, CMMS, EAM, ITIL) - 4 years of leadership experience in strategic management (BPM, CPM, BSC / KPI) - Partner of the CIO Club Kazakhstan

-

Dynamic, results-oriented leader with extensive management experience in the financial and industrial organizations. Superior interpersonal skills, able to solve the numerous and complex issues, motivation of staff for maximum productivity.