Опыт работы:
September 2017 — currently
5 years 7 months
The owner of maintenance station
April 2007 — february 2017
9 years 11 months
TolexMotors
Key customer service specialist
1) Work with customers (consulting on maintenance and car repair, negotiations by phone, making an appointment, sale of additional services, car reception, primary diagnosis, price and time of work coordination, handling objections, car delivery);
2) work with documents (1С accounting work, compilation of contracts, applications, work orders, invoices);
3) work with special programs (MC Office, TecDoc, Autodata, Alldata, electronic catalog of spare parts (in English as well), computer diagnostics);
4) teamwork (distribution of work between locksmiths, supervision of all repair processes and quality control of service);
5) work with cash register and terminal
Образование:
Belarusian National Technical University
Профессиональные и другие навыки:
service and repair of cars, activity arrangement of a maintenance station
Дополнительно:
Citizenship: Belarus;
I want to relocate in EU
