OLGA STARTSEVA - Резюме Auditor / Quality manager

Brusnika Beauty Centers, Russia (2012 – until the present moment). Founder of the company, Director. - organization of work of two beauty centers - personnel hiring and management (more than 30 persons) - purchase of equipment and materials - market analysis, development of promotional activities - preparation of accounting and tax reports for regulation authorities - audit, optimization and implementation of the company business processes - development of business processes descriptions - conducting of seminars and consultations on business processes optimization - in process of opening a beauty center in the USA, a complete rebranding of the company taking into account modern trends, the development of a new website and new processes for the work of the international beauty centers. Telecommunication company «Rostelecom», Russia (2007 – 2019). Lead Specialist in the Department of Quality Management - audit and optimization of the company business processes - development of business processes descriptions - implementation of business processes - conducting of seminars and consultations on business processes optimization - monitoring and analysis of value-added service market - development assortment policy - preparation of test protocols and development of a service passport - field work with regional branches of the company for the optimization of business processes

Academy of Psychology and Coaching, May 2022 Course "Personal brand" on the development of a personal brand or a company brand. Course "With Money for You" to improve financial performance and efficiency Academy of Further Professional Education, March 2016 Labor Protection for Directors and Specialists of Organizations. Basics of Fire Safety for Directors and Individuals Responsible for Fire Safety in Fire Hazardous Industries. Bachelor of Science: Economics and Business Management Ural State Technical University, July 2007 Bachelor of Science: Quality Manager Ural State Technical University, July 2007

I have been engaged in audit and optimization of business processes for 15 years. For more than 10 years, I have had my own successful business with the prospect of entering the international sector. I can easily see all the shortcomings of any business in any field. I will find areas of improvement in a non-standard and competent way, offer relevant and trendy solutions, quickly introduce new mechanisms and bring your company to other income levels. Professionally. Effectively. Quickly.

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The best beauty center in the area, TOP-10 of the best beauty centers in the city according to the results of the award in 2017.