Viktor_13 Morozov - Резюме Technical support specialist

Experience in user support in a large company from 500 users
* Work with office equipment and peripherals.
* Work with MS Windows 7/8/10 and Mac OS
* Working with MS Server 2008/2012/2016
* Work with VMware, RDP, VPN
* Diagnostics of malfunctions in the operation of network equipment, printers, MFPs, eliminated problems when users work through remote access.
* Implementation of full user support;
* Setup and maintenance of OS and software on user workstations;
* Ensuring the operability of the company's telephone network, SCD and video surveillance systems;
* Development of a proposal for the development of office infrastructure;
* Preparation of proposals for modernization and purchase of equipment;
* Registration (ordering, accounting, receiving/issuing) of IT equipment in an automated accounting system.
* English – from Pre-intermediate;
* Raabota with ticket management systems, Redmine, Jira, etc.
* Working with SQL technologies, Office365
* Working with HTTP(S), REST, JSON, SOAP technologies
* Work with video surveillance systems and ACS;
* Working with technical monitoring systems (Zabbix)

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I have Skills in
- Swift
- - knowledge of basic frameworks - UIKit, Foundation, Core Location;
- - Auto Layout, Storyboard;
- ability to work with Git;
- understanding the basic principles
OOP and design patterns;
- experience with CocoaPods, SPM;
- working with the Firebase database;
- work with Google Maps.
- I work with 3D models

Английский

UIKit
Mentoring
Swift
Web development
Mobile application development
Ability to work in a team
Communicative competence
English language
Help desk
PC Setup
Technical support
Software Setup
Working with office equipment
Windows 10
Service Desk