Опыт работы:
Customer Support Engineer - Fast Support (2.2 years)
Client Support Representative - Uber (9 months)
Образование:
Minsk Innovation university
Bachelor's degree in linguistic (English and German languages)
Профессиональные и другие навыки:
Soft skills:
Conflict resolution, decision making, problem solving, time management.
Hard skills:
Foreign language fluency, Knowledge of CRM software, Microsoft Office/Google Docs Editors, Live chat, chatbots, and email software.
Дополнительно:
Now working on online projects expanding my skills in the IT sphere and learning new things day by day.
