Опыт работы:
Analysis assistant, Contenive; Estonia (remotely) - November 2022 - present
● Collecting and analyzing data;
● Working with CRM, LinkedHelper, Sales Navigator
● Translation and Interpreting;
● Conducting business correspondence;
● Task performance:
- collecting and analyzing information on specific questions in English using information processing skill;
- preparing detailed guides for different services using information processing and structuring skills;
- selecting companies that meet given requirements using analytical and searching skills;
- contacting support services when a problem occurs using English and problem-solving skills;
● I process over 5,000 companies per day selecting those which satisfy specific criteria and add 150-200 to our corporate CRM system. .
Teacher of English, Puzzle English (remotely) - November 2022 - present
● Conducting online lessons;
● Students consulting;
● Preparing additional education materials.
Customer Service specialist, OOCL Logistics (Russia) Limited; Vladivostok, Russia - October 2021 - July 2022
● Processing documents on international shipments;
● Organizing rail and truck shipments;
● Conducting business correspondence;
● Under my direction there were 3 to 5 key account customers and 20-25 container shipments per week. With the help
of problem-solving skills and the ability to work under pressure I carried out all rail and truck deliveries on time leaving our customers satisfied.
English teacher, private kindergarten; Vladivostok, Russia - September 2020 - April 2021
● Working with students from 3 y.o. to 6 y.o.;
● Preparing lesson plans and educational programs;
● Organizing group performances in English;
● Communication with students’ parents.
Профессиональные и другие навыки:
● English C1
● French B1
● CRM: Pipedrive, 1C
● LinkedHelper, Sales Navigator;
● Communication skills;
● Problem-solving skills;
● Adaptability;
● Multitasking;
● Self-motivation;
● Customer service;
● Empathy.
Дополнительно:
I am an easy learning and hard working person. I am reliable and can stay productive in challenging situations. It is easy for me to work in a team as I can get along with people. I am adaptable, enthusiastic and responsible.
