Опыт работы:
-Providing 24x7 support/testing problems of customers rendering assistance in local networks by email/phone/remote access or in person
-Accomplishment of integration and system testing based on customer requirements, after the implementation of the software in the corporate network infrastructure
-Taking part in the planning of software selection based on requirements for subsequent implementation in corporate networks
-Managing and maintaining operation of 2,500 + VolP hosted endpoints for multiple companies in a variety of industries
-Installing/configuring/testing and upgrading CUCM, UCCX, 3CX and Cisco/3cx Jabber
-Helping customers to solve complex problems
-Installing/updating/resetting and troubleshooting clients` hardware/software including network printers, laptops, monoblocks, PC, -mobile phones, etc.
-Organizing of IT audit/storage/registration and decommissioning of computer equipment
-Supporting audio visual technologies such as computer projection, patient television system and videoconferencing equipment
-Creating manuals for working in the corporate network
Образование:
Belarusian National Technical University (BNTU) by specialty automated electric drives
Профессиональные и другие навыки:
CCNA (Cisco Certified Network Associate) - CSCO13695085
CCNP (Cisco Certified Network Professional Enterprise) - CSCO13695085
Дополнительно:
Android, iOS, Windows, MacOS, Jira, Confluence, DevTools, Android Studio, Cisco Routers/Switches, CUCM, UCCX, CUCME, CUBE, 3CX, VoIP, SIP, T1/E1, Cisco Jabber, TCP/IP, Network, GNS3, EVE NG, Packet Tracer and VPN
