ALEKSEI BELIAEV - Резюме Project leader

WORK EXPERIENCE
2021- till now
Projects team leader/ Maison DELLOS Moscow
www.maison-dellos.com
Here I got a great IT experience in restaurant sphere.
Project: launch of the stadium food court areas – building cross functional IT architecture from cash machines to messenger bot.

Assignments:
Leading IT project’s teams in fulfillment of the projects from -scratch:
- technical task (brief);
- support of procurement & legal procedures (including contracts management)
- scheduling & time management
- participation in the development of design solutions
setting and monitoring the implementation of tasks for developers, analysts, testers
- setting & tracking KPIs;
- implementation control;
- crisis management – solving the most crucial incidents
- Cross functional collaboration & stakeholders management

2021 (temporary contract)
Project leader/Aviation Communication Technologies Ltd.
Moscow, www.atsaero.ru
Project: Development of an automatic system for call centers based on the voice decoding technology

Assignments:
- Presale negotiations with clients
- Legal & financial support management, contract management
- Expert review of the needs & technical solutions
- Formulating technical task for the programmers
- Control of the product development according to project plan, deadlines & KPIs
- Analysis of the implementation
- Post-sale service support

2020-2021(temporary contract)
Project manager/ iTrack, Moscow, www.itrack.ru
Being a part of the project, I’ve got an experience in IT system integration, automatization of technological & business processes & IT consulting.
Project: CRM integration for the Client’s business

Assignments:
- Client presale and accounting
- Audit of the configured CRM-system
- Goal setting & sign off
- Load distribution and control of the team's work: programmers, designers, analysts, etc.
- Briefing of the customer's employees
- Audit of business processes of the company
- Modeling of business processes in BPMN 2.0 notation
- Development of Technical Specifications
- Costs and deadlines management
- Reporting to management and the customer


2015-2019
Business process optimization specialist/ Schneider Electric
Moscow, www.schneider-electric.ru
Within 11 years of my loyalty to Schneider Electric, I grew from the trainee to senior specialist, working in various teams & projects. Corporate culture encouraged me to develop my leadership skills & meet new challenges in a new direction – moving to managing business processes from it support.
Assignments:
- Monitoring and analytics of key performance indicators
- Creation & maintenance of an active customer base
- Testing and implementation of new functional
- training & supervising new employees to bFO, NICE, CTI systems
- Promotion of the new products and solutions
- Leading negotiations with the clients
- Sales support (B2B & B2C)
- Project management: timing control, communications management, preparation of reports and presentations for stakeholders
- Creation of technical specifications for suppliers and customers
- Work with regional authorized service centers all over CIS region
- Participation in exhibitions & seminars


2008-2015
IT Specialist, IT administrator/ Schneider Electric
Moscow, www.schneider-electric.ru
Assignments:
- User support for 2000 people all over Russia
- equipment set up for newcomers
- soft & hardware problems solving
- support and maintenance of peripheral
- Active Directory administration
- IP telephony administration, maintenance, monitoring, as well as the deployment of new ones
- drawing up instructions for installing and using applications
and equipment
- Installation, configuration of the equipment for the work of new branches

2011
Institute of Journalism and Literary Creativity, Moscow
Photojournalist

SKILLS
MS SQL IBM Lotus Notes SAP Avaya Call Management Systems
MS Project Lean Six Sigma
Digital Marketing
Agile Project Management
MS Office TCP/IP Remote administration Database management systems

As well as:
A valuable skill to work under pressure & in a rapidly changing environment.
Appreciate challenges as a source of professional growth & development.
Highly adaptable to new conditions & easy learning anything new.MS OfficeAgileMS ProjectLean

Due to the DNA of my character, I see the goal clearly in any circumstances. Regardless of external turbulance, I follow the planned course and help colleagues not to lose their way. Thanks to extensive experience in various fields and areas, I find non-standard and creative methods of dealing with challenges. I play hockey and without exaggeration I will call myself a valuable player of my team. I practice psychology and try to widen my horizon in many directions. Always keen to learn something new. I love travelling and outdoor activities, which allows me to look at many things from a different angle.