Sandra Maligon - Резюме Sales manager, assistant manager

Head of waiters, assistant manager Mixology bar by Punin, Limassol manage and train new waitstaff; prioritize and coordinate the execution of tasks accordingly; take beverage orders from serving staff or directly from guests; present menus to guests and answer questions about menu items, making recommendations upon request; making sure that the area is properly clean; take payments; check with customers to ensure that they are enjoying their meals and take action to correct any problems; schedule staff hours and assign duties; establish standards for personnel performance and customer service; answered phones and promptly while accurately recording and confirming reservations; monitor employee activities ; maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. jun 2022 - feb 2023 Recruiter/ Account manager robota.ua, Kyiv researched and recommended new sources for candidate recruiting; recommended ways to improve our employer brand; holding meetings and presenting services; implementing planned indicators; managed phases of recruitment including defining hiring management needs and posting available positions; advising clients on the range of products and services of the company; building long‑term relationships with customers and concluding a cooperation agreement; attracting disloyal and new customers; training incoming employees to present the company's service and values; jun 2019 - sep 2021 Sales manager Real estate agency "Concord", Kyiv advise clients on market conditions, prices, mortgages, legal requirements, and related matters; interview clients to determine what kinds of properties they are seeking. generate lists of properties that are compatible with buyers' needs and financial resources. promote sales of properties through advertisements and participation in multiple listing services. reception and processing of applications from clients; accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting; prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases; support until the full closure of the agreement.

Bachelor Borys Grinchenko Kyiv University, Kyiv Faculty: philology of English language and methods of teaching foreign literature

communication customer service problem solving project management multitasking ability to work under pressure decision making teamwork

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Stress-resistant, sociable, and result-oriented sales manager with over 5 years experience in the Sales area.
Well-organized with high communication and multitasking skills, keen attention to detail.