Alena Nemchinova - Резюме QA Engineer

Quality Assurance Engineer Minta.com / remote job, Tel-Aviv, Israel December 2022 – March 2023 • Manual Test cross SaaS platform (web and mobile web) • Manage/execute manual and automated tests • Analyze live user flows to be used as a base for self-composed test cases, test plans and bugs • Measure and monitor the production app quality and push the development teams to constantly improve and fix the prioritized bugs • Analyze log data and discover bug trends for debugging • Work to solve complicated support tickets and production incidents using mobile web and web debugging skills • Automation testing of JavaScript using Cypress Software Quality Assurance and Customer Support Mapsly.com / remote job, San-Francisco, USA October 2020 – November 2022 • Manual application testing to ensure compliance with project specifications and customer's needs • Testing unique CRM map app that is integrated with adaptors like Zoho, HubSpot, Pipedrive, Creatio, Salesforce, Dynamics 365, etc. • Testing web and mobile versions of SaaS application • Perform software quality assurance • Write and execute test cases, test plans and bugs • Customer support services (chats/tickets) via intercom chats and emails • Working with software development team in order to achieve goals • Write support documentation for help.mapsly.com • Create and perform Rest API tests via Postman • Write technical documentation Junior QA Devquality.ru/en / remote job, Russia August 2020 - October 2020 • Collaborate with QA team to test software quality through manual testing • Assist team with development of web-based applications in Agile environment • Write and optimize test cases to maximize success of manual software testing with consistent, thorough approaches • Carry out tests to identify, report and repair bugs and glitches

QA PROFESSIONAL COURCES: JavaScript QA Engineer June-November 2022 Web Application testing 2.0 November 2020 Junior QA online school March-June 2020 EDUCATION: Specialist - Philologist. Teacher of English Kazan Federal University, Kazan, Russia 2006-2011 Manager of Business activity. Social Business Kazan Federal University, Kazan, Russia 2015-2016

HARD SKILLS • Bug tracking tools: Jira, ClickUp • Software testing: Сonfluence, Postman, Allpairs, BrowserStack, Zeplin • Logs: Sentry, Kibana, Logs.io, Helios • Autotest: JavaScript, GitHub, Node.js, Cypress, Playwright, IntelliJ IDEA, Jest, Jest-html-reporters • SQL (simple requests) • Other: REST APIs, HTML/CSS, Agile SOFT SKILLS • High level communication • Organized and proactive • Problem-solving • Teamwork experience • Project work experience

Английский

IT sphere, new high-tech technologies, AI, logic games, chess, travel