Опыт работы:
-Client Support Specialist
Private Enterprise “SoftCorp”
May 2019 - December 2019
Worked over customer requests via e-mails
Communicated with clients to provide them support.
Solved conflicting situations that clients found themselves in.
-English Translator
Non-Governmental Organization “Doctors Without Borders”
May 2020 - April 2020 (Subcontract)
Was interpreting foreign doctors during meetings and conferences
Did technical translation of medical documentation to English and Russian
-Client Support Specialist
Unitary Enterprise “A1”
December 2020 - February 2021
Was assisting customers with their inquired related to mobile communications
Was assisting customers with the purchase of tablets, phones and phone accessories
Was scheduling the installation of Fixed-Line Communications in customers
Solved conflicting situations that clients found themselves in.
Gave clients step by step guidance to cover generic issues
-Hotel Receptionist
Hotel Europe, Minsk. Hampton by Hilton, Minsk
April 2021 - July 2021
Assisted guests with settling-in to the hotel as well as their eviction
Assisted guests with their requests, like ordering a car, room cleaning, etc
Assisted guests from foreign countries, solved their conflicts and helped with their requests
-Translator
"Farmtechnology"
November 2023 - February 2024
Worked in office, translated documents from english to russian, related to medical drugs, medicine, etc.
Образование:
-Minsk State Linguistic University
September 2012 — August 2018
-IT-Academy
March 2021 — April 2021
Went through the course “Teaching on Ui/UX design instruments”.
Studied the basics of UI/UX Design.
-IT-Academy
September 2021 — November 2021
Went through the course «Web design and Mobile Apps design».
Worked and finished my first Wep App UI Project and posted it on Behance after.
-BELHARD Academy
August 2022 - September 2022
Went through the course «Software Testing. Beginner level».
Studied the basics of software testing, bug reporting, SCRUM, Postman, STLF, REST and SOAP
-BELHARD Academy
September 2022 - October 2022
Went through the course «Software Testing. Professional level».
Studied the basics of DevTools, JMeter, Fiddler, test case creation, check lists, testing for bugs
-BELHARD Academy
January 2023 - February 2023
Went through the a Trainee Job on an existing project. A website, meant for education purposes.
Was testing the site on how it works depending who have signed in, like student, teacher, manager.
Was creating test cases, check lists and then testing the site through them
Профессиональные и другие навыки:
UI/UX, SQL, Postman, Translation, English Language, Italian Language, Test Case Preparation and Execution,
Knowledge on Software Testing Life Cycle (STLC), Knowledge on Methodology of Testing, Knowledge on API (SOAP, REST), Software Testing & Debugging, Scrum, Test Case Creation, Web App Testing, Mobile App Testing, Performance Testing, Form Testing, Check List Preparation, Manual Testing; Frontend Testing.
Владение языками:
Английский
Дополнительно:
I am a man with a motivation t to work in your company, to build necessary skills in order to make myself a good worker and a teammate people can rely on. I am looking for a way to improve myself and my skills. I want to work on a problem or project until it is finished. I want to tackle projects that test my abilities to their limit. I'm really inclined to do my best and deliver a good product to users. I studied basics of UI/UX Design and made my a Mocap of my own Mobile App. I studied basics of QA Testing and partook in testing of a web site. I can be easily taught, motivated, stress resistant and able to do formulate tasks.