Опыт работы:
My experience working mainly with documents and clients (communication online, chat support, offline, by phone, in the office)
Профессиональные и другие навыки:
Maintaining document flow in the organization.
Drawing up business letters, draft orders, administrative documents, maintaining personnel records of working hours;
- editing texts, performing proofreading;
- work on a computer in the WINDOWS, WORD, EXCEL, 1C, BITRIX environment.
Archival studies.
Meeting office visitors.
Solving organizational issues.
Reception and redistribution of incoming calls.
Supplying the office with the necessary goods for full, uninterrupted work.
Control of expenses for office needs.
Registration of correspondence.
Distribution of documentation among departments.
Etc. / Receive incoming calls, call forwarding
Consulting support
Hotline service - handling complaints and suggestions
Providing clients with information about the company: services, promotions, tariffs, etc...
Making outgoing information calls
Maintaining telephone sales and customer base. Providing information to clients in chats. Formation of transactions.
Дополнительно:
I evaluate myself as an executive and responsible employee, with a great desire for development and training.
