Adilet Alimgazyuly - Резюме System Administration / Helpdesk

Administration of Bitrix Platform: Management and support of the Bitrix platform, including configuration of user permissions, creation, and administration of workflows, and integration with other systems. Ensuring stable platform performance, monitoring system health, resolving technical issues, and updating to the latest versions. Troubleshooting for Windows and Linux Software (Ubuntu, CentOS): Installation, configuration, and support for Windows and Linux operating systems on servers and workstations. Diagnosing and troubleshooting OS-related issues, maintaining security, and updating system components. Automating and optimizing tasks using scripting and system administration tools. File Server Administration: Managing file servers, configuring and distributing access rights for users and groups. Ensuring data security, backing up data, and restoring it in case of failures. Monitoring server status, troubleshooting issues, and optimizing server infrastructure. Windows Server Administration: Installing, configuring, and managing Windows Server, including roles like Active Directory, DNS, DHCP, and others. Managing user accounts, groups, and security policies. Providing data backups and planning recovery strategies in case of system failures. Technical Support for Over 40 PCs and 10 Printing Devices (including Plotters and MFPs): Diagnosing and repairing computers, assisting users with hardware and software issues. Maintaining and configuring printing devices, including plotters and multifunction printers, troubleshooting, and ensuring smooth operation. Scheduling and conducting regular maintenance to prevent system failures. IP Telephony Administration: Managing and supporting IP telephony on the Grandstream platform, configuring phone systems, managing numbers, and user accounts. Ensuring call quality, diagnosing, and resolving phone line issues. Implementing new features and integrating the telephony system with other company IT services. Troubleshooting Programs and Applications (AutoCAD, Revit): Installing, configuring, and supporting specialized software like AutoCAD and Revit to facilitate the work of design and engineering teams. Resolving technical issues related to software compatibility, performance, and network resources. Training users and providing technical support to optimize application usage. Administration of Microsoft Office Programs (including Microsoft Word): Managing and supporting Microsoft Office software, including installing, configuring, and updating office applications. Troubleshooting issues with Microsoft Word and other Office programs, ensuring document compatibility and format consistency. Configuring macros, templates, and other tools to improve user productivity. Notion Platform Administration: Managed and supported the Notion platform, including workspace organization, database creation, and team collaboration setup. Configured templates, workflows, and permissions to streamline processes and improve productivity. Provided training and support for users to optimize usage and leverage platform features.

Higher Education

Bitrix Platform Management: User rights configuration, workflow administration, system integration, performance monitoring. Windows & Linux Administration (Ubuntu, CentOS): OS installation, configuration, troubleshooting, security, and automation with scripting. File Server Administration: Access management, data security, backups, server monitoring, and optimization. Windows Server Administration: Active Directory, DNS, DHCP, user accounts, security policies, and disaster recovery planning. Technical Support: Diagnosing and repairing hardware and software for over 40 PCs and 10 printing devices, including plotters and multifunction printers. IP Telephony Management (Grandstream): System configuration, user account management, troubleshooting, and IT service integration. Software Support (AutoCAD, Revit): Installation, configuration, troubleshooting, and user training. Microsoft Office Administration: Installation, configuration, troubleshooting, and productivity tools like macros and templates. 1C and Accounting Software: Configuration, troubleshooting, data security, and backup management. Notion Platform: Workspace organization, database management, template configuration, and user training.

Английский

Courses and Certifications

Codecademy (CSS, HTML, JavaScript)
W3Schools (PHP, Bootstrap, jQuery)
Projects and Practical Experience

Development of academic projects and thesis work
Website creation and management
Mobile app development for Android
Personal Qualities

Passion for the field
Diligence and reliability
Creativity and problem-solving skills
Responsibility and persistence
Emotional resilience
Goal-oriented mindset
Eagerness to learn and adapt

Intermediate English Proficiency