Rostyslav Prytuliak - Резюме Support manager

SUPPORT DEPARTMENT – PRIVATBANK
• Resolved client issues related to payments, card blocks,
and currency transactions
• Collaborated with internal departments to ensure
effective problem-solving
• Consulted clients via online chat regarding card
opening and required documents
• Trained in KYC (Know Your Customer) verification
• Analyzed fraud-related KYC cases (e.g. third-party
documents, Photoshop forgeries)

SALES MANAGER
• Worked with B2B clients
• Built and maintained long-term client relationships
• Searched for and attracted new customers
• Conducted market research and analysis

KHMELNYTSKYI NATIONAL
UNIVERSITY, Department of Isotherapy and Ergotherapy
Specialization: Trainer-Rehabilitation Specialist

• Languages: English (Intermediate), Polish (Intermediate)
• Completed courses: SMM, Targeted Advertising, Art of
Efficiency
• Strong communication and interpersonal skills
• Able to perform well under pressure and in stressful
situations

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