IT Customer Support Specialist
Менеджеры
Опыт работы:
T Support Specialist
RITM Media Company (Yappy App)
2022–2025
• Delivered efficient IT customer support service and maintenance in a fast-paced environment.
• Troubleshooted and resolved hardware, software, and network issues, ensuring optimal user experience as well as improving system performance on the target devices.
• Implemented cost-effective solutions to enhance security and streamline operations.
AI Development Task Performer
NEAR Crowd Company
2021-2022
• Executed tasks to assist in the development and optimization of NEAR AI AGI (Artificial General Intelligence) - AI Developer/AI Researcher/etc.
Образование:
Bachelor of Foreign philology (Chinese, English)
Профессиональные и другие навыки:
Management Skills
Creativity
Digital Marketing
Negotiation
Critical Thinking
Дополнительно:
Languages: Russian (native), Ukrainian (native), English (C1)