Опыт работы:
Sber | Moscow Senior Client Manager (Sales) | February 2025 — Present
· Consistently exceed sales targets and key performance indicators (KPIs) for credit, insurance, and deposit products.
· Manage the full client lifecycle for corporate accounts, including onboarding, documentation, and ongoing relationship management.
· Conduct financial needs analysis for clients to recommend and structure suitable mortgage and non-mortgage banking products.
· Recognized with multiple awards for top-tier performance and operational excellence.
Senior Service Manager | July 2024 — February 2025
· Processed and managed a high volume of financial transactions for individuals and legal entities with a focus on accuracy and compliance.
· Identified sales opportunities during client servicing, leading to a promotion based on demonstrated analytical and sales performance.
· Maintained consistently high quarterly performance ratings ("B" on a scale from A to D) for both results and corporate values.
Bank Dobrabyt | Minsk Region Customer Relations Specialist | October 2022 — June 2024
· Analyzed and verified client loan applications, assessing documentation and initial data for creditworthiness.
· Monitored and managed applications through the bank's credit pipeline, optimizing process flow.
· Performed fraud monitoring and analysis to mitigate financial risks for the institution.
· Collaborated with bank partners and utilized automated banking systems (ASOI) for data processing and reporting.
Smart Call | Minsk Customer Service Specialist | July 2021 — October 2022
· Gained foundational experience in client communication, problem-solving, and service procedures in a fast-paced environment.
Образование:
Belarusian State University, I study on a state-funded basis; Faculty of Economics, major: Finance and Credit. I'm graduating from university this year.
Профессиональные и другие навыки:
· Financial & Analytical Skills:
· Financial Analysis & Modeling
· Analysis of Financial Statements & Key Performance Indicators (KPIs)
· Financial Monitoring and Control
· Credit Risk Assessment (Mortgage & Non-Mortgage Lending)
· Fraud Monitoring and Prevention
· SWOT Analysis
· Banking & Sales Operations:
· Client Portfolio Management (Retail & Corporate)
· Active Sales & Consultative Selling
· Deal Structuring (Credit Agreements, Mortgages)
· Customer Relationship Management (CRM)
· Business & Organizational Skills:
· Working with Large Volumes of Information & Data Processing
· Business Communication & Correspondence
· Training and Development
· Organizational Skills
· Technical Skills:
· MS Office (PowerPoint, Excel)
· Automated Banking Systems (ASOI)
Languages
· Russian: Native
· English: Intermediate (B1)
· Belarusian: Intermediate (B1)
· German: Elementary (A2)
Additional
· Driver's License: Category B
Владение языками:
Английский
Польский
Дополнительно:
I am prepared to provide samples of my analytical work, which includes in-depth analysis of large organizations and the development of strategic recommendations for performance improvement. These case studies involve:
· Financial and operational analysis of leading institutions like Sber.
· Development of strategic proposals for optimizing business processes and growth for companies in various sectors ( industrial organizations).
· Data-driven insights aimed at enhancing efficiency, risk management, and market positioning.
I am actively seeking to transition into and build a long-term career in Financial or Business Analytics. My hands-on experience in banking operations, sales performance analysis, and client financial assessment has provided me with a practical foundation. I am now eager to apply and deepen this knowledge in a dedicated analytical role, focusing on data-driven insights, strategic planning, and process optimization.
I am a highly motivated and dedicated professional, ready to invest maximum effort and quickly learn new tools and methodologies to contribute value. I am open to opportunities globally and willing to consider employers from any country, with a strong preference for roles that offer professional growth and challenging analytical projects.
