Ksenia Mirnaya - Резюме Product manager/ Project Manager

Product Manager (IT) — OZON Tech: December 2020 – April 2026, Moscow, Russia, Remote I am a Product Manager with over 5 years of experience in e-commerce and internal platforms (BX, HRTech, ERP, CRM, B2C/B2B) at OzonTech, a large company. I am responsible for products and manage cross-functional teams (20+ people) creating scalable solutions used by over +5ml users and over +40th internal employees. I specialize in improving operational efficiency, reducing costs, and achieving measurable business impact. My experience includes launching features, creating internal tools and CRM, and implementing automation. Achievements: Launched B2C "Recipes" process feature (web + mobile) for +5mil+ users → gross sales +1.5%, ARPU +5% Built employee scheduling & planning tool for B2B segment → efficiency up, CPI costs reduced Developed employee motivation platform used by +40th+ employees → Retention Rate +70, eNPS +60 Automated HR management processes (notifications, medical scheduling) → eliminated need to expand headcount, improved B2B personnel communication Designed and implemented regional dynamic pricing system for B2B → enabled flexible pricing across regions Collaborated with 52+ cross-domain product and engineering teams across the organization I worked at OZON Tech, developing internal products in the areas of BX, HR, ERP, CRM, and e-commerce. Team: 8-10 engineers, 2 design, 2 QA, 6 analysts, 4 product/ project managers Tasks: Developing product concepts and feature roadmaps; analyzing system integrations; working with cross-domain teams during development; metric targets (GMV, CR, DAU, ARPU, CPI) and project unit economics; implementing process implementation into operational operations; developing products from MVP with subsequent development. Responsibilities: - Product strategy, roadmap planning, and feature prioritization (GMV, DAU, CR, ARPU, CPI, RAG) - MVP development and end-to-end feature delivery from discovery to business rollout - Stakeholder management across business units, engineering, design, and analytics - A/B testing, customer development (CustDev), and data-driven decision making - Process automation and cost optimization for internal operations KAM, Sales and Key Account Manager (FMCG): 2009–2020, 11 years of experience, manufacturing products for industrial and retail markets through national chains - Managing key company partners (Auchan, Hyperglobus, Billa, Magnolia, Stockmann, Ozon Internet platforms, Komus, etc.) - Building long-term partnerships, annual negotiations - Working with national chains and clients

Higher Education (MGOU/ Chernomyrdin Moscow State Open University) — Engineering, 2004-2010 GeekBrains — Product Management (professional course), 2018-2020

Product Management: Product strategy & roadmap/ Product lifecycle management/ Customer development (CustDev)/ A/B testing/ Metrics analysis/ Data-driven decision making/ OKR/ Agile/ Scrum Tools & Analytics: Jira/ Confluence/ Miro/ Figma/ Power BI/ Apache Superset/ Kanban/ API/ Kafka/ ERP/ CRM Business & Operations: Stakeholder management/ Process automation/ Cost optimization/ Cross-functional team leadership/ B2B/ B2C/ HRTech/ E-commerce

Английский

EU Residence Permit (Spain) — eligible to work across EU without visa sponsorship
Open to remote, hybrid, or on-site roles; willing to relocate within EU
Ready to travel for business
Target industries: Fintexh, SaaS, HRTech, ERP, internal tools, e-commerce