Богдан Зевлов - Резюме Тестировщик

Technical Support L2 Payment support specialist Sales Manager

Secondary school

Test case Bug Tracking Systems Trello Test IT Atlassian Jira YouTrack Bug Reporting Compatibility Testing Customer Support

Английский Немецкий

Responsible and communicative specialist with experience working with clients in various fields,
including online chats. Skilled in handling user requests accurately and efficiently, ensuring a high
level of support. Quickly adapt to new information systems, follow scripts, and adjust to changes in
workflows. A proactive approach to learning and attention to detail make me a valuable team member
focused on results and high-quality service.
Key Skills:
Communication and Customer Service: Two years of experience in client service with a focus on
attentive and prompt resolution of requests. Fluent in Russian (native), German (C1), and English
(B2), enabling effective interaction with clients in multiple languages.
Multitasking and Stress Management: Experience in customer service and order handling has
allowed me to successfully manage multiple tasks simultaneously, providing a positive client
experience while maintaining high productivity.
Technical Skills and Quick Adaptation to New Processes: Proficient computer skills and quick learning
of software systems make me a flexible specialist ready to work in a modern tech startup.
Attention to Detail and Responsibility: Committed to delivering high-quality service by following
company standards and strictly adhering to scripts.
I am interested in full-time employment and open to remote work opportunities. My goal is to apply
my experience and skills to successfully accomplish tasks across various areas.