Milena Mikhtan - Резюме Хостес

Hostess · Pizzamento Moscow · Jun 2026 – Sep 2026 • Created a warm and polished first impression for every guest in a high-volume restaurant. • Managed the full reservation system and orchestrated seamless table seating and guest flow. • Worked hand-in-hand with waiters and kitchen to keep service fast, accurate and personal. • Anticipated guest needs, resolved requests on the spot and upheld impeccable reception standards. Hostess · Osteria Mario Moscow · Oct 2025 – May 2026 • Greeted and seated guests with genuine hospitality, setting a memorable tone from the first second. • Presented the menu with confidence and highlighted current promotions, specials and chef recommendations. • Owned the reservation book — confirmed bookings, managed waitlists and balanced table turns efficiently. • Handled special requests and dietary notes with care, ensuring every guest felt valued and looked after. Administrator · Prize Shooting Ranges Network Russia · May 2024 – Sep 2025 • Took full ownership of daily and monthly reporting, ensuring accurate and timely documentation. • Mastered Excel and MoySklad for inventory control, stock tracking and operational records. • Managed purchasing cycles, negotiated with suppliers and received deliveries with precision. • Led preparation of new locations for opening and supervised staff performance across shifts. • Coordinated multi-site logistics, processed invoices, accounts and waybills end-to-end. Instructor / Guest Relations · Prize Shooting Ranges Network Russia · Dec 2023 – Apr 2024 • Welcomed and registered guests, creating an energetic and positive first contact. • Led interactive games and entertainment sessions that kept visitors engaged and coming back. • Handled cash transactions accurately and maintained clear daily financial and operational reports. Administrative Intern · Rostelecom Moscow · Jun 2026 – Present • Supported internal systems, documentation flow and database accuracy on a daily basis. • Processed incoming requests promptly and kept working records precise and up to date.

Bachelor’s Degree — Business Informatics Moscow Economic Institute · Moscow · 2022–2026

Английский