Опыт работы:
2023-2026 – CCTV operator at the “Silpo” supermarket
Job responsibilities: constantly monitoring CCTV screens in the sales area, checkout area and storerooms; promptly identifying suspicious behaviour by customers or attempts to remove unpaid goods; and promptly recording disputes or breaches of public order to ensure their swift resolution. Monitoring cashiers’ work, preventing fraud and overseeing payment transactions, recording staff arrival and departure times, ensuring they adhere to their work schedules and break times, monitoring compliance with merchandising standards, ensuring that no unauthorised items are left in aisles and that fire safety regulations are observed; monitoring goods reception, unloading and handling areas to prevent stock shortages; promptly informing rapid response teams, duty managers or security staff of any detected offences; reviewing video archives to investigate specific incidents or stock shortages (audits); preparing reports for management based on the results of monitoring and maintaining a daily log, checking the functionality of cameras and recording devices on a daily basis, and notifying the technical department of any faults detected.
2018-2023 – CCTV operator at the Promin factory
Job responsibilities:continuous monitoring of camera footage displayed on control panels/monitors; monitoring the situation along the factory perimeter fences, at checkpoints and in car parks; detecting unauthorised entry, theft, damage to property or breaches of health and safety regulations by staff; immediately notifying security, management or the emergency services (fire brigade, police) in the event of an emergency; monitoring the correct operation of production lines, staff adherence to work discipline and the use of personal protective equipment; recording the loading/unloading of raw materials and finished products to prevent shortages or mis-sorting; recording important events and incidents in a special logbook; storing, labelling and providing video footage upon request from management or the security service for internal investigations; regularly checking the operational status of cameras, video recorders, monitors and backup power supply systems; coordinating with technical specialists (engineers) to ensure the prompt repair of damaged cameras or the restoration of connectivity.
2005-2018 – Manager at a furniture company
Job responsibilities: assisting with the selection of materials, fittings, design and colour schemes; drawing up cost estimates; preparing commercial quotations and issuing invoices; taking basic measurements or working from existing drawings; visualising projects using specialist software; signing contracts; receiving payments and processing accompanying documentation, forwarding technical specifications to production or draughtsmen, monitoring order production timelines, checking stock availability, arranging a convenient time for the customer, supervising the delivery service, coordinating the work of furniture fitters, resolving any issues that may arise during installation at the customer’s home, documenting all stages of interaction with the customer, calls and meetings, preparing delivery notes and handover certificates, and monitoring payments (tracking accounts receivable), responding promptly to customer complaints and coordinating warranty service, and informing regular customers about promotions, discounts or new collections.
Образование:
2001–2005 – V. V. Dokuchaev Kharkiv National Agrarian University
Degree programme: “Business Economics and Organizational Management
Профессиональные и другие навыки:
Дополнительно:
Extensive knowledge of computers; language skills: Ukrainian – fluent, Russian – fluent, English – basic level