Опыт работы:
Lead Barista / Shift Supervisor
Top Specialty Coffee Shop / Popular Coffee Chain | Moscow, Russia
November 2021 – Present (5 years total experience)
• Executed high-volume beverage preparation, serving over 300+ customers daily while maintaining strict quality control and fast service times.
• Designed and updated the seasonal menu, increasing overall coffee shop beverage sales by 15% through innovative signature drinks.
• Supervised and trained 8 junior baristas, mentoring them in latte art techniques, coffee theory, and customer service excellence.
• Managed daily inventory, milk and bean sourcing, and reduced monthly waste by 10% through strict portion and stock control.
• Maintained 98% positive customer feedback rating by creating a welcoming atmosphere for both local and international guests.
Barista
Specialty Coffee Roasters & Cafe | St. Petersburg, Russia
November 2021 – October 2023
• Mastered alternative brewing methods (V60, Kalita Wave, Syphon) and educated customers on origin profiles, processing methods, and flavor notes.
• Calibrated espresso grinders multiple times daily based on humidity and temperature shifts to ensure perfect extraction parameters.
• Conducted regular deep cleaning and preventive maintenance of the espresso machines and bar equipment
Образование:
СОШ 28 г.Набережные Челны
Профессиональные и другие навыки:
