Liliia Katauskaite - Резюме Product owner/manager

01/2022 to Current Product Owner JSC Russian Post, www.pochta.ru - Moscow, Russia Achievements Successfully launched new product Parcels (https://www.pochta.ru /parcels), thereby increasing the conversion compared to the previous interface by 10% Improved customer satisfaction (Parcels): increased CSI score by 3,0 points Improved team productivity: implemented agile methodologies, optimized team workflows. Built strong stakeholder relationships: as a Product Owner, I worked closely with a variety of stakeholders, including customers, sales teams, and executives. About my role in the company: Led the development of two products: (1) parcels for common user C2C and (2) parcels for legal entities B2C, a from ideation to launch, delivering a high-quality product on time and within budget Conducted market research and competitor analysis to inform product strategy, and worked closely with design and development teams to ensure a user-centered approach to product development Managed product backlog and prioritized user stories, and collaborated closely with cross-functional teams to ensure successful delivery of product features and functionality Worked with marketing and sales teams to develop go-to-market strategies and messaging, and collaborated with customer success teams to ensure customer satisfaction and product adoption Collaborated with stakeholders to define product vision and roadmap, and translate business objectives into user stories and acceptance criteria Conducted user research and gathered feedback to inform product decisions, and analyzed product metrics to measure success and identify areas for improvement Worked closely with cross-functional teams, including design, engineering, and marketing, to ensure alignment and effective communication throughout the product development lifecycle Facilitated sprint planning, daily stand-up meetings, sprint reviews, and retrospectives to ensure continuous improvement and alignment with business goals 07/2021 to 01/2022 Business Analyst JSC Russian Post, www.pochta.ru - Moscow, Russia Worked with stakeholders and project team to prioritize collected requirements. Reported on common sources of technical issues or questions to make recommendations to product team. Collaborated with business users and subject-matter experts to establish technical vision and analysis for business usability and performance requirements. Conducted interviews to gather customer requirements via workshops, questionnaires and surveys. Developed solutions to defined tasks, problems and projects using specialized foundational knowledge. Defined configuration specifications and business analysis requirements. Created process models, specifications and diagrams to provide direction to developers and project team. Translated conceptual customer requirements into functional requirements in clear manner comprehensible to developers and project team. Analyzed and verified requirements for completeness, consistency and conformity to standards. Designed technical documentation to guide the accurate development of new intelligence gathering and reporting solutions. 03/2021 to 07/2021 Business Analyst JSC BARS Group, www.bars.group - Moscow, Russia Conducted data analysis and visualization to support business decisions to extract, manipulate, and analyze data from various sources Developed and maintained data dashboards and reports to track KPIs and monitor performance, and presented findings to senior management and other stakeholders Collaborated with cross-functional teams to identify opportunities for process improvement and cost reduction, and provided data-driven recommendations for solutions Developed and maintained data quality standards and procedures, ensuring accuracy and consistency of data across various systems Conducted ad-hoc analysis and special projects as needed to support business objectives 09/2019 to 03/2021 Business Analyst Better d.o.o., www.better.care - Ljubljana, Slovenia Developed solutions to defined tasks, problems and projects using specialized foundational knowledge. Worked with stakeholders and project team to prioritize collected requirements. Analyzed and verified requirements for completeness, consistency and conformity to standards. Collaborated with project sponsors to determine project scope and vision. Created process models, specifications and diagrams to provide direction to developers and project team. Developed reports and other tools to deliver information enabling business users and leaders to make informed decisions. Reported on common sources of technical issues or questions to make recommendations to product team. Collaborated with business users and subject-matter experts to establish technical vision and analysis for business usability and performance requirements. 03/2018 to 09/2019 Marketing Manager IBS (Technology and business partner of leading Russian enterprises), www.ibs.ru - Moscow, Russia Monitored competitor activities and product introductions in market and made recommendations to increase market share. Developed and executed marketing campaigns on social media pages, blog posts and marketing emails. Assisted with branding, advertising, trade shows and company events. Developed strategies to translate goals into marketing campaigns and targets. Helped to integrate promotional and branding information into the company's print and digital footprints. 06/2017 to 03/2018 Marketing Manager LLC Element Lab, www. element-lab.ru - Moscow, Russia Analysis of the target market and audience, selection of channels and building a strategy for promoting a mobile application in in social networks ASO application optimization, preparation for publication in app stores Setting up targeted advertising in advertising accounts VKontakte, Facebook and MyTarget Mobile app analytics in Yandex AppMetrica and Fabrica Monitor mentions of the application in the media and social networks Preparing requirements for developing a landing page product, setting up and working in the Yandex web analytics system Metrica and Google Analytics Maintaining social networks, analysis of involvement in publications with further adjustment of the content plan 03/2014 to 06/2017 Business Analyst Moscow Information Technology Department (DIT), www.mos.ru/dit - Moscow, Russia OpenEHR Clinical Modelling Specialist Analysis of clinical documentation in the outpatient department, identification of clinical entities and their modeling in the openEHR standard for their subsequent applications in the construction of clinical protocols Coordination of clinical protocols with the Chief freelance Education specialists of the Department of Health Moscow Introduction of clinical protocols into operation, development of comments to the information content from the side Users. Maintaining the development lifecycle clinical protocols.

Bachelor of Science: Business Informatics The Russian Presidential Academy of National Economy and Public Administration - Moscow, Russia

Product backlog management Agile methodologies (Scrum, Kanban) User story development and prioritization Stakeholder management Data analysis and visualization Project management Customer research and feedback Excellent written and verbal communication skills

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