Дмитро Щербань - Резюме (iGaming) Risk, Anti-fraud manager, PSP, verificator

iGaming profile specialist I have 3 years of experience in the financial department on the positions of "Risk manager, Anti-fraud manager, PSP department and client identification" • I learn new things very quickly, ready for a large volume of work and treating them with full responsibility. • Ability to work in a team and for the benefit of the company. • I specialize well in identifying the personality of tier 1-3 countries • There is additional motivation in work Duties included: • Operational verification of applications for payment of funds to clients; • Analysis of logs, identification of non-standard patterns and inconsistencies; • Communication with the support service regarding payment difficulties and customer issues; • Monitoring of statistical indicators • Work experience in the financial department • Experience with customer support • Experience with Excel • Settlements with the company's clients • Creation of requests to the payment system • Daily work report • Processing requests from the support service • Identity identification of customers; • Quality control of performed works and processes • Time management and the ability to work with a high workload Good command of computer/office programs, Microsoft Excel, Microsoft Teams, Helpdesk, Fundist. I know new programs very quickly.

medium-special

• Risk analysis. • Analytical skills. • People management. • Customer support. • Investigating fraudulent activities. • Training people • Task management. • Reporting. • Team management. • Conflict resolution. • Team work. • Monitoring of statistical indicators • Work experience in the financial department

Английский

I have a good understanding of the financial profile of the Gambling industry