Logistics manager or Quality manager in a logistics company.
- 1500 $
- Турция (Стамбул)
- 21-01-2023
Контактное лицо: Tretyakov Igor
Страна проживания: Россия
Возраст: 35
Телефон:
Опыт работы:
Quality Coordinator World Courier Limited 2019 – Present
• Managing local working instructions, SOPs etc. as applicable
• Assisting in purchasing, qualification and set up of technical equipment
• Assessment of quality related activities/ non-conformances on local Level
• Scheduling client audits and coordination the audit agenda
• Coordination of Local CAPAs, Change and Risk management activities
• Establishing appropriate training material and conduct training for General Quality topics.
• Coordination of the ISO 9001 and ISO 14001 audit programs in the country
Temperature Control Specialist World Courier Limited 2016 - Present
• Monitored and controlled of temperature controlled shipments under special care
• Handled Customer Inquiries with special requests on temperature control
• Monitored and controlled the smooth function of freezers and refrigerators
• Trained and updated local staff concerning all relevant issues regarding temperature control
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Customer Service Executive World Courier Limited 2014 - 2019
• Developed and Intensified Customer Contacts
• Escalated critical customer issues to supervisor to avoid lost revenue
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Responded to customer requests for products, services and company information.
• Planned and Executed shipment orders
• Recommended products to customers, thoroughly explaining details
Sales and Marketing assistance Sikiwis SAS Jan 2013 – Aug 2013
• Assisted call-in customers with questions and orders.
• Conducted basic market research to identify customer needs.
• Contacted prospective customers through phone calls and emails to develop business.
• Demonstrated products to customers during business meetings, answered questions and redirected objectives to positive features.
• Developed marketing tools to promote company' products
• Managing local working instructions, SOPs etc. as applicable
• Assisting in purchasing, qualification and set up of technical equipment
• Assessment of quality related activities/ non-conformances on local Level
• Scheduling client audits and coordination the audit agenda
• Coordination of Local CAPAs, Change and Risk management activities
• Establishing appropriate training material and conduct training for General Quality topics.
• Coordination of the ISO 9001 and ISO 14001 audit programs in the country
Temperature Control Specialist World Courier Limited 2016 - Present
• Monitored and controlled of temperature controlled shipments under special care
• Handled Customer Inquiries with special requests on temperature control
• Monitored and controlled the smooth function of freezers and refrigerators
• Trained and updated local staff concerning all relevant issues regarding temperature control
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Customer Service Executive World Courier Limited 2014 - 2019
• Developed and Intensified Customer Contacts
• Escalated critical customer issues to supervisor to avoid lost revenue
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Responded to customer requests for products, services and company information.
• Planned and Executed shipment orders
• Recommended products to customers, thoroughly explaining details
Sales and Marketing assistance Sikiwis SAS Jan 2013 – Aug 2013
• Assisted call-in customers with questions and orders.
• Conducted basic market research to identify customer needs.
• Contacted prospective customers through phone calls and emails to develop business.
• Demonstrated products to customers during business meetings, answered questions and redirected objectives to positive features.
• Developed marketing tools to promote company' products
Образование:
Université Paris X Nanterre
2012-2013
International Strategic Management
Master’s degree
All Russian Academy of Foreign Trade
2007-2012
International Economics
Specialty: logistics
Expert’s degree
2012-2013
International Strategic Management
Master’s degree
All Russian Academy of Foreign Trade
2007-2012
International Economics
Specialty: logistics
Expert’s degree
Профессиональные и другие навыки:
- Business Communication
- Quality assurance Management
- Confident Microsoft User
- Troubleshooting
- Quality assurance Management
- Confident Microsoft User
- Troubleshooting
Владение языками:
Английский, Французский
Дополнительно:
- Hardworking
- Team Player
- Responsible
- Quick learner
- Ambitious
- Team Player
- Responsible
- Quick learner
- Ambitious
