Emma Thompson - Резюме Virtual Assistant | Customer Support | Content Writer

01.2023 – Present | Freelance / Self-Employed* Description: Assisted entrepreneurs and small businesses with email correspondence. Processed incoming client inquiries via Instagram, Telegram, and email. Created and scheduled social media posts. Managed task planning, reminders, and organized workflows using Google Docs and Trello. Maintained orderly documentation and spreadsheets.

Bachelor’s Degree Philology / Translation Studies Taras Shevchenko National University of Kyiv (or your university) 2015 – 2019 Additional Courses: Virtual Assistant Course — Skillbox / Netology (2023) English for Work — LinguaTrip / B2–C1 (2024) Customer Service Fundamentals — LinkedIn Learning (2023)

Hard Skills: Email Management (Gmail, Outlook, Zendesk) Office Suite: Google Docs, Sheets, Word, Excel Task Managers: Trello, Notion, Asana Social Media: Instagram, Telegram, Facebook (posting + communication) English — Upper-Intermediate / Advanced (written and spoken) Russian — Native; Ukrainian — Fluent Soft Skills: Responsibility and punctuality Attention to detail Stress resistance Fast learner Organizational skills

Английский

Employment type: remote, part-time, flexible schedule.

Ready for: test tasks, long-term cooperation.

Availability: weekdays, evenings, weekends (upon agreement).

Why me: I am on maternity leave → highly motivated, looking for stable income, no time wasted on commuting, fully focused on tasks.

Hobbies: reading professional literature, learning English, yoga.