Virtual Assistant | Customer Support | Content Writer
Робочі спеціальності
Досвід роботи:
01.2023 – Present | Freelance / Self-Employed*
Description:
Assisted entrepreneurs and small businesses with email correspondence.
Processed incoming client inquiries via Instagram, Telegram, and email.
Created and scheduled social media posts.
Managed task planning, reminders, and organized workflows using Google Docs and Trello.
Maintained orderly documentation and spreadsheets.
Освіта:
Bachelor’s Degree
Philology / Translation Studies
Taras Shevchenko National University of Kyiv (or your university)
2015 – 2019
Additional Courses:
Virtual Assistant Course — Skillbox / Netology (2023)
English for Work — LinguaTrip / B2–C1 (2024)
Customer Service Fundamentals — LinkedIn Learning (2023)
Професійні та інші навички:
Hard Skills:
Email Management (Gmail, Outlook, Zendesk)
Office Suite: Google Docs, Sheets, Word, Excel
Task Managers: Trello, Notion, Asana
Social Media: Instagram, Telegram, Facebook (posting + communication)
English — Upper-Intermediate / Advanced (written and spoken)
Russian — Native; Ukrainian — Fluent
Soft Skills:
Responsibility and punctuality
Attention to detail
Stress resistance
Fast learner
Organizational skills
Володіння мовами:
Английский
Додатково:
Employment type: remote, part-time, flexible schedule.
Ready for: test tasks, long-term cooperation.
Availability: weekdays, evenings, weekends (upon agreement).
Why me: I am on maternity leave → highly motivated, looking for stable income, no time wasted on commuting, fully focused on tasks.
Hobbies: reading professional literature, learning English, yoga.
